Decision search
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Hinckley & Bosworth Borough Council (24 015 649)
Statement Closed after initial enquiries Enforcement 30-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control or its decision to approve an application for a certificate of lawfulness of existing use or development. This is because we are unlikely to find fault.
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Rutland County Council (24 012 251)
Statement Upheld Special educational needs 30-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council failure to complete her child’s education, health, and care (EHC) needs assessment and final EHC plan within the statutory timescales. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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London Borough of Hammersmith & Fulham (24 012 693)
Statement Upheld Allocations 30-Jan-2025
Summary: We will not investigate Ms X’s complaint about the way the Council considered medical evidence provided in support of her housing register application. The Council has taken action to remedy any injustice caused and further investigation would not lead to a different outcome.
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Mid Suffolk District Council (24 015 096)
Statement Closed after initial enquiries Planning applications 30-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s concerns about a fence installed near his property. This is because the complaint is late. It is also unlikely we would find fault.
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Essex County Council (24 015 285)
Statement Upheld Special educational needs 30-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 015 286)
Statement Upheld Special educational needs 30-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Transport for London (24 017 217)
Statement Closed after initial enquiries Parking and other penalties 30-Jan-2025
Summary: We will not investigate Mr X’s complaint about two penalty charge notices issued by Transport for London. This is because Transport for London has cancelled the penalty charge notices and it is unlikely we would recommend any further remedy for Mr X.
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North Yorkshire Council (24 017 218)
Statement Closed after initial enquiries Friends and family carers 30-Jan-2025
Summary: We cannot investigate this complaint about the Council’s decisions relating to Ms X’s grandchildren. This is because the matter was subject of court proceedings and the law does not allow us to investigate.
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London Borough of Havering (24 017 664)
Statement Closed after initial enquiries Parking and other penalties 30-Jan-2025
Summary: We will not investigate this complaint about the amount of a Penalty Charge Notice because there is insufficient evidence of fault by the Council.
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St Helens Metropolitan Borough Council (24 016 772)
Statement Closed after initial enquiries Traffic management 30-Jan-2025
Summary: We will not investigate Mr X’s complaint about a possible error with a Traffic Regulation Order and the Council’s response to his ‘freedom of information request’ about the Order. This is because the Council’s actions did not cause Mr X injustice and if Mr X is unhappy with the Council’s handling of his information request it would be reasonable for him to complain to the Information Commissioner.