Decision search
Your search has 52298 results
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Lancashire County Council (24 017 617)
Statement Upheld Special educational needs 18-Mar-2025
Summary: We have upheld Ms X’s complaint about the Council’s delay in completing her child’s Education, Health and Care needs assessment. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Kingston Upon Hull City Council (24 017 752)
Statement Closed after initial enquiries School transport 18-Mar-2025
Summary: We will not investigate Mrs X’s complaint about changes to home to school pick up times. The alleged fault is not significant enough to justify an investigation.
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London Borough of Waltham Forest (24 017 789)
Statement Closed after initial enquiries Planning applications 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s handling of planning enforcement issues related to works at the property next to the complainant. There is not enough evidence of fault by the Council.
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Warwickshire County Council (24 017 794)
Statement Closed after initial enquiries Residential care 18-Mar-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the care from the Care Provider commissioned by the Council for their late son Mr Y and the events prior to his death. There is no worthwhile outcome achievable from an investigation of Mr Y’s care provision. Investigation of the Care Provider’s actions or inactions in the period before Mr Y’s death would not lead to a different outcome.
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Hertfordshire County Council (24 017 820)
Statement Closed after initial enquiries Highway repair and maintenance 18-Mar-2025
Summary: We will not investigate this complaint about the Council’s failure to rectify persistent highway flooding on a road close to the complainant’s home. The Council confirms work has now been completed. We consider further investigation is unlikely to lead to a different outcome.
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London Borough of Lewisham (24 019 496)
Statement Closed after initial enquiries Transport 18-Mar-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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Amber Valley Borough Council (24 019 949)
Statement Closed after initial enquiries Other 18-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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London Borough of Hackney (24 019 960)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his representations against a penalty charge notice. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice.
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Westminster City Council (24 019 972)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigation.
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Westminster City Council (24 020 020)
Statement Closed after initial enquiries Building control 18-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the wording on a building control notice. There are no good reasons the late complaint rule should not apply.