Decision search
Your search has 51782 results
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London Borough of Camden (24 010 000)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2024
Summary: We will not investigate this complaint about moving traffic penalties because there is not enough evidence of fault to justify investigating and any injustice is not significant enough to justify our involvement.
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Leeds City Council (24 006 589)
Statement Upheld Special educational needs 29-Sep-2024
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Westmorland and Furness Council (24 006 630)
Statement Closed after initial enquiries Special educational needs 29-Sep-2024
Summary: We cannot investigate Mr X’s complaint about interim education provision or the Council’s use of an Education Psychologist report. Mr X has used his right to appeal to the SEND Tribunal and these are matters which are linked to his appeal and can be considered there. We will not investigate his complaint about the Council’s use of its unreasonable customer policy. It is unlikely we would find fault.
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London Borough of Enfield (23 021 462)
Statement Not upheld Leisure and culture 29-Sep-2024
Summary: Mr X complains the Council has not properly dealt with a complaint about the closure of a golf course and that it has wrongly restricted his contact. The Council is not at fault.
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Redcar & Cleveland Council (24 005 034)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action and in its response to the complainant’s subsequent complaint. Investigation would not lead to a different outcome and is not therefore warranted.
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London Borough of Islington (24 007 197)
Statement Closed after initial enquiries Noise 28-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action over a reported noise and neighbour nuisance. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Southwark (24 007 243)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action relating to the complainant’s son. This is because we would not achieve anything significant by doing so.
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Redcar & Cleveland Council (24 007 294)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to properly investigate the circumstances of a referral to children’s services. This is because there is no evidence of fault on the Council’s part, and we cannot achieve the outcome the complainant wants.
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Transport for London (24 009 134)
Statement Closed after initial enquiries Parking and other penalties 27-Sep-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London. This is because Transport for London has accepted Mr X’s representations and cancelled the penalty charge notice and investigation would not achieve anything more for him.
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London Borough of Redbridge (24 008 854)
Statement Closed after initial enquiries Parking and other penalties 27-Sep-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because the amount of the penalty charge paid is not significant enough to warrant investigation. Mr X also had a right of appeal to London Tribunals which it would have been reasonable for him to use.