Decision search
Your search has 346 results
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London Borough of Harrow (21 005 857)
Statement Closed after initial enquiries Covid-19 29-Sep-2021
Summary: We will not investigate Ms B’s complaint about the Council’s handling of her application for a Restart Grant for businesses affected by the COVID-19 pandemic. This is because there is not enough evidence of fault by the Council.
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London Borough of Harrow (21 005 773)
Statement Closed after initial enquiries Council tax 19-Sep-2021
Summary: We will not investigate this complaint about council tax liability and council tax support. This is because there are appeal rights the complainant can use.
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London Borough of Harrow (21 006 017)
Statement Closed after initial enquiries Child protection 13-Sep-2021
Summary: We will not investigate this complaint about the actions of the Council’s children’s services approximately thirty years ago. This is because the events happened too long ago.
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London Borough of Harrow (21 005 798)
Statement Closed after initial enquiries Parking and other penalties 07-Sep-2021
Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it is reasonable to expect Mr Y to use his right of appeal to the London Tribunals and make a referral to the Information Commissioner about his complaint.
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London Borough of Harrow (21 003 036)
Statement Closed after initial enquiries Transport 02-Sep-2021
Summary: We will not investigate this complaint about the Council’s decision not to give the complainant a Blue Badge. This is because the Council has offered to do a face-to-face mobility assessment.
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London Borough of Harrow (21 004 136)
Statement Closed after initial enquiries Transport 01-Sep-2021
Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify for a Blue Badge, freedom pass or a taxi card. This is because the Council has agreed to do a face-to-face mobility assessment.
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London Borough of Harrow (21 003 558)
Statement Closed after initial enquiries Homelessness 20-Aug-2021
Summary: Miss X complained about the Council’s failure to give her housing application sufficient priority since she was placed in temporary accommodation in 2016. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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London Borough of Harrow (20 004 346)
Report Upheld Private housing 13-Nov-2020
Summary: The Council failed to comply with an agreed Ombudsman action to apologise and pay Mr X £200 following a final decision we made in February 2020 (reference: 17 018 925).
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London Borough of Harrow (19 002 266)
Report Upheld Transport 10-Sep-2020
Summary: The complainants complain about the Council contractor’s (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.
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London Borough of Harrow (19 003 030)
Report Upheld Transport 10-Sep-2020
Summary: The complainants complain about the Council contractor’s (Access Independent) decision to refuse their applications for Blue Badges or Freedom Passes.