Decision search
Your search has 346 results
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London Borough of Harrow (21 014 420)
Statement Closed after initial enquiries Planning applications 03-Feb-2022
Summary: We will not investigate this complaint about the Council deciding to grant planning permission for development next to the complainant’s home. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is nothing to suggest fault affected the Council’s decision.
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London Borough of Harrow (20 011 320)
Statement Upheld Allocations 16-Nov-2021
Summary: Miss B complained the Council delayed progressing her homelessness application, failed to provide suitable accommodation and did not award her the correct housing priority. Miss B said this left her and her daughter in unsuitable accommodation and prevented her from joining the housing register. The Council failed to meet its duties under the Housing Act 1996 and the Homelessness Reduction Act 2017. The Council will take action to remedy the injustice to Miss B.
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London Borough of Harrow (21 008 822)
Statement Closed after initial enquiries Allocations 16-Nov-2021
Summary: We will not investigate this complaint that the Council treated the complainant highly unfairly and unfavourably. This is because there is not enough evidence of fault in the way the Council reached its review decision on her housing register application.
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London Borough of Harrow (21 009 530)
Statement Closed after initial enquiries Planning applications 04-Nov-2021
Summary: We will not investigate Mrs X’s complaint about the Council’s pre-application advice and decision on her planning application. Her complaint is late and there are no good reasons for us to investigate it now.
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London Borough of Harrow (21 001 439)
Statement Closed after initial enquiries Private housing 28-Oct-2021
Summary: We will not investigate this complaint about renovation grant funded work in 2008/9 and the current disrepair in the complainant’s home. This is because we could not achieve the outcome she is seeking.
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London Borough of Harrow (21 008 639)
Statement Closed after initial enquiries Allocations 25-Oct-2021
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing application. This is because there is insufficient evidence of fault which would warrant an investigation by the Ombudsman.
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London Borough of Harrow (21 001 940)
Statement Not upheld Safeguarding 21-Oct-2021
Summary: Mr X complains about the Council’s refusal to investigate his concerns about the care received by his daughter, Ms Y and to share her social care records with him. We are discontinuing our investigation because the Information Commissioner is best placed to deal with Mr X’s wish to see Ms Y’s records. In addition, the Council’s offer to engage with Ms Y’s family to discuss their concerns about her care is a reasonable one for Mr X to pursue first to try and resolve the matter.
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London Borough of Harrow (21 004 353)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2021
Summary: We will not investigate Mr X’s complaint that the enforcement agents acting on behalf of the Council behaved unreasonably. This is because it is unlikely we would find fault.
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London Borough of Harrow (21 006 995)
Statement Closed after initial enquiries Antisocial behaviour 12-Oct-2021
Summary: We will not investigate this complaint about the Council’s failure to resolve a noise nuisance problem. This is because there is insufficient evidence of fault which would warrant an investigation.
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London Borough of Harrow (21 006 683)
Statement Upheld Refuse and recycling 07-Oct-2021
Summary: We will not investigate Mrs X’s complaint about problems with the assisted collection scheme and the return of her garden waste brown bin. The Council has taken or will take appropriate action.