Decision search
Your search has 354 results
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London Borough of Harrow (26 001 140)
Statement Not upheld Other 30-Jun-2026
Summary: We are discontinuing our investigation because the complainant has the option to take his complaints to the third stage of the statutory Children Act complaints procedure.
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London Borough of Harrow (25 016 807)
Statement Upheld Allocations 29-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Council’s delay in re-assessing her housing register application. The Council apologised and offered to pay her £250 to remedy the uncertainty and avoidable time and trouble caused. Further investigation by us would not lead to a different outcome.
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London Borough of Harrow (25 025 605)
Statement Closed after initial enquiries Refuse and recycling 25-Jun-2026
Summary: We will not investigate Mrs X’s complaint about being issued two Fixed Penalty Notices. This is because Mrs X could have used her right to raise a defence against the issuing of the Notices in the magistrates court. This is the appropriate route to use to challenge the matter.
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London Borough of Harrow (25 013 991)
Statement Not upheld Other 24-Jun-2026
Summary: We have discontinued our investigation. This is because the Council is investigating Miss X’s statutory complaint, so there is no worthwhile outcome we can achieve at this stage.
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London Borough of Harrow (26 004 795)
Statement Closed after initial enquiries Parking and other penalties 23-Jun-2026
Summary: We will not investigate this complaint about two Penalty Charge Notices because it is reasonable to expect Mr Y to go to the Traffic Enforcement Centre and the London Tribunals about the matter.
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London Borough of Harrow (25 025 797)
Statement Closed after initial enquiries Council tax 23-Jun-2026
Summary: We will not investigate this complaint about council tax liability as Mr X had the right to appeal against the Council’s decision to the Valuation Tribunal. We will not investigate recovery action taken by the Council as there is insufficient evidence of fault regarding this.
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London Borough of Harrow (24 019 796)
Statement Closed after initial enquiries Private housing 21-Jun-2026
Summary: We will not investigate this complaint about damage to Ms X’s property, and the way the Council considered her complaint about the matter. There is not enough evidence of fault to justify an investigation, and we cannot achieve the outcome Ms X wants.
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London Borough of Harrow (25 015 863)
Statement Closed after initial enquiries Homelessness 09-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council supported him with his housing. This is because any fault has not caused injustice to Mr X and because there is no worthwhile outcome achievable by further investigation.
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London Borough of Harrow (25 031 457)
Statement Closed after initial enquiries Parking and other penalties 08-Jun-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged traffic contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.
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London Borough of Harrow (25 026 022)
Statement Closed after initial enquiries Transport 26-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s Blue Badge application and appeal. This is because there is not enough evidence of fault, in how the Council considered the matter, to justify investigating.