Decision search
Your search has 346 results
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London Borough of Harrow (25 025 797)
Statement Closed after initial enquiries Council tax 23-Jun-2026
Summary: We will not investigate this complaint about council tax liability as Mr X had the right to appeal against the Council’s decision to the Valuation Tribunal. We will not investigate recovery action taken by the Council as there is insufficient evidence of fault regarding this.
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London Borough of Harrow (24 019 796)
Statement Closed after initial enquiries Private housing 21-Jun-2026
Summary: We will not investigate this complaint about damage to Ms X’s property, and the way the Council considered her complaint about the matter. There is not enough evidence of fault to justify an investigation, and we cannot achieve the outcome Ms X wants.
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London Borough of Harrow (25 015 863)
Statement Closed after initial enquiries Homelessness 09-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council supported him with his housing. This is because any fault has not caused injustice to Mr X and because there is no worthwhile outcome achievable by further investigation.
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London Borough of Harrow (25 031 457)
Statement Closed after initial enquiries Parking and other penalties 08-Jun-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged traffic contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.
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London Borough of Harrow (25 026 022)
Statement Closed after initial enquiries Transport 26-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s Blue Badge application and appeal. This is because there is not enough evidence of fault, in how the Council considered the matter, to justify investigating.
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London Borough of Harrow (26 002 570)
Statement Closed after initial enquiries Parking and other penalties 26-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s works on his vehicle crossover and the Council’s tree causing further damage to his property and surrounding area. This is because there is another body better placed to consider his concerns and the outcome he wants.
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London Borough of Harrow (25 031 195)
Statement Closed after initial enquiries Parking and other penalties 17-May-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. It would be reasonable to expect the complainant to have used the statutory representations and appeals procedure.
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London Borough of Harrow (24 016 321)
Statement Closed after initial enquiries Other 11-May-2026
Summary: We will not investigate Ms M’s complaint about her son’s care package because the Council has increased his support and there is no worthwhile outcome achievable.
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London Borough of Harrow (25 021 701)
Statement Closed after initial enquiries Council tax 11-May-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his council tax account. That is because he appealed to the Valuation Tribunal, therefore the law says we cannot investigate. There is not enough evidence of fault in the Council’s other actions to justify our involvement.
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London Borough of Harrow (25 028 483)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate Ms X’s complaint about how the Council handled her Subject Access Request (SAR) or her concerns about her child’s Education, Health and Care Plan (EHCP) provision. The Council has now responded to the SAR, the Information Commissioner’s Office (ICO) has already considered the matter, and further investigation by us would not lead to a different outcome. The issues about EHCP provision have not been through the Council’s complaints process.