Decision search
Your search has 346 results
-
London Borough of Harrow (24 020 844)
Statement Closed after initial enquiries Parking and other penalties 20-Mar-2025
Summary: We will not investigate this complaint about enforcement of a parking penalty charge as the complaint is made late and there are not good reasons to investigate now.
-
London Borough of Harrow (24 009 315)
Statement Not upheld Transport 14-Mar-2025
Summary: Mr X, complains on behalf of Mrs Y. He said the Council has failed to properly reach a decision to refuse Mrs Y’s blue badge application. The Ombudsman does not find the Council to be at fault.
-
London Borough of Harrow (24 016 316)
Statement Closed after initial enquiries Transport 07-Mar-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision that she is not eligible for a blue badge. This is because there is insufficient evidence of fault.
-
London Borough of Harrow (24 016 014)
Statement Closed after initial enquiries Councillor conduct and standards 25-Feb-2025
Summary: We will not investigate this complaint about a Councillor’s conduct during a planning committee meeting. That is because the complaint is late.
-
London Borough of Harrow (24 016 144)
Statement Closed after initial enquiries Other 20-Feb-2025
Summary: We will not investigate Miss X’s complaint the Council has ignored her requests for action on rats and nuisance caused by the empty house next to her property. This is because there is insufficient evidence of fault. And we cannot achieve the outcome she is seeking.
-
London Borough of Harrow (24 000 674)
Statement Upheld Homelessness 17-Feb-2025
Summary: We have found the Council at fault for the delay in progressing Miss X’s housing register application. This delay caused her avoidable distress. The Council has agreed to issue the relevant report within four weeks of our final decision and if applicable, to review its decision of Miss X’s priority need.
-
London Borough of Harrow (24 013 924)
Statement Closed after initial enquiries Special educational needs 13-Feb-2025
Summary: We will not investigate this complaint about the alternative provision offered by the Council and its decision not to fund Mrs X’s choice of provision. This is because we are unlikely to find fault in the Council’s actions.
-
London Borough of Harrow (24 001 475)
Statement Upheld Homelessness 10-Feb-2025
Summary: Ms B says the Council failed to carry out a medical assessment for her housing register application properly and delayed considering her complaint. The Council delayed carrying out a medical assessment but there is no evidence of fault in how it considered the medical assessment. The Council delayed considering the complaint. The faults identified caused Ms B frustration. The Council has agreed to apologise and send a reminder to officers.
-
London Borough of Harrow (24 017 071)
Statement Closed after initial enquiries Transport 10-Feb-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Disabled Person’s Freedom Pass. This is because there is insufficient evidence of fault by the Council.
-
London Borough of Harrow (24 013 253)
Statement Closed after initial enquiries Transport 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s assessment and refusal of his daughter Miss Y’s blue badge application. There is not enough evidence of fault in the Council’s process to warrant us investigating and it would be reasonable for Mr X to make a further application to the Council.