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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Manchester City Council (24 023 394)

Statement Closed after initial enquiries Other 15-Jul-2025

Summary: We will not investigate Mr X’s complaint that the Council failed to take appropriate steps to find his current address when it served him with an environment protection notice. There is not enough evidence of fault to justify an investigation.
Devon County Council (24 023 428)

Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2025

Summary: We will not investigate this complaint about the Council’s arrangements for drainage. This is because there is no significant injustice, and we cannot achieve the outcome that Miss Y seeks.
Devon County Council (24 023 455)

Statement Closed after initial enquiries Special educational needs 15-Jul-2025

Summary: We will not investigate Miss X’s complaint about the Education, Health and Care Plan delays and a lack of alternative education provision. The complaint is late, and Miss X has appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the complaint outside our jurisdiction.
Royal Borough of Kingston upon Thames (25 000 052)

Statement Closed after initial enquiries Parking and other penalties 15-Jul-2025

Summary: We will not investigate this complaint about the Council’s process for appealing Penalty Charge Notices. There is insufficient evidence of fault and an investigation would not lead to a different outcome.
City of Wolverhampton Council (25 000 258)

Statement Closed after initial enquiries Special educational needs 15-Jul-2025

Summary: We will not investigate this complaint about Mrs X’s son’s Education, Health and Care plan because she has appealed to a Tribunal. We will not investigate the remaining matters regarding delay and failure to provide section 19 provision because we cannot achieve the outcome Mrs X is seeking.
Barnsley Metropolitan Borough Council (25 000 286)

Statement Upheld Council tax 15-Jul-2025

Summary: We will not investigate Miss X’s complaint about a council tax summons issued to Mrs X. This is because Mrs X could appeal.
London Borough of Hillingdon (25 000 318)

Statement Closed after initial enquiries Refuse and recycling 15-Jul-2025

Summary: We will not investigate Ms X’s complaint about how the Council allocates its street cleaning resources across its different wards. Any alleged fault has not caused her a significant injustice. The issues she raises would be better addressed to her local councillor or MP.
London Borough of Brent (25 000 435)

Statement Upheld Allocations 15-Jul-2025

Summary: We will not investigate this complaint about how the Council dealt with Ms X’s homelessness application and the support provided when she was fleeing domestic abuse. This is because the Council has agreed to resolve the complaint by providing a proportionate remedy for the injustice caused to Ms X.
Birmingham City Council (25 000 572)

Statement Closed after initial enquiries Antisocial behaviour 15-Jul-2025

Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.
Warwickshire County Council (25 000 586)

Statement Closed after initial enquiries Special educational needs 15-Jul-2025

Summary: We cannot investigate this complaint that the Council has failed to make appropriate educational provision for her son. This is because the complaint concerns matters which have been the subject of appeal to the First-tier Tribunal (Special Educational Needs and Disability), or are not separable from those matters.

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