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  • North Tyneside Metropolitan Borough Council (24 009 199)

    Statement Closed after initial enquiries Trees 15-Oct-2024

    Summary: We will not investigate Mr X’s complaint about the Council deciding not to remove a tree it owns which is near his property. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. Even if we did investigate, we could not achieve the outcome he seeks.

  • Essex County Council (24 009 238)

    Statement Closed after initial enquiries Transport 15-Oct-2024

    Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because the Council has now awarded a badge.

  • Plymouth City Council (24 008 182)

    Statement Closed after initial enquiries Other 15-Oct-2024

    Summary: We will not investigate this complaint about the Council’s handling of Ms X’s reports of human waste which contaminated her property at a car boot sale after the Council had cleaned the site. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a significantly different outcome.

  • Warwickshire County Council (24 008 230)

    Statement Closed after initial enquiries Transport 15-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her a Blue Badge. There is not enough evidence of fault to warrant an investigation.

  • Kent County Council (24 008 252)

    Statement Closed after initial enquiries School transport 15-Oct-2024

    Summary: We will not investigate Mr X’s complaint regarding home to school transport for his son. There is not enough evidence of fault by the Council, and it has now agreed to a Personal Transport Budget. We could not achieve anything more.

  • Medway Council (24 008 281)

    Statement Closed after initial enquiries Other 15-Oct-2024

    Summary: We will not investigate Miss X’s complaint. This is because the Council has already offered Miss X a suitable remedy via its own investigation and there is nothing further we would add or recommend.

  • London Borough of Barking & Dagenham (24 008 306)

    Statement Closed after initial enquiries Parking and other penalties 15-Oct-2024

    Summary: We will not investigate this complaint about several Penalty Charge Notices that the Council issued. This is because investigation would not lead to a different outcome because the Council has cancelled them and reimbursed fees paid. It is reasonable to expect the complaint to follow the statutory process and appeal to a tribunal to dispute two remining notices.

  • London Borough of Camden (24 008 326)

    Statement Closed after initial enquiries Traffic management 15-Oct-2024

    Summary: We will not investigate Ms X’s complaint about how the Council handled her application for a disabled parking bay. This is because the Council has already investigated and replied to Ms X, and we could not add anything to that investigation.

  • City of Bradford Metropolitan District Council (24 008 334)

    Statement Upheld Trees 15-Oct-2024

    Summary: We will not investigate this complaint about the Council issuing inconsistent instructions to the complainant regarding a hedge overhanging the highway. We are satisfied with the action the Council has already taken, it is reasonable to expect the complainant to have used his right of appeal in the magistrates court, and we will not pursue his concerns about the complaints process in isolation.

  • Harborough District Council (24 008 353)

    Statement Closed after initial enquiries Planning applications 15-Oct-2024

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

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