Decision search
Your search has 49 results
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Dacorum Borough Council (24 008 145)
Statement Closed after initial enquiries Noise 14-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to take further action over noise nuisance reported by Mrs X. there is insufficient evidence of fault which would warrant an investigation.
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Dacorum Borough Council (23 018 355)
Statement Upheld Noise 19-Sep-2024
Summary: Mrs X complained the Council failed to address dust nuisance from a construction site near her home. We found the Council failed to properly record or explain its findings when it closed its nuisance investigation, and failed to record evidence of dust suppression. This caused Mrs X frustration. The Council also failed to follow its nuisance investigation procedure on site visits, but this did not cause significant injustice. The Council was entitled to reach the view that no statutory nuisance exists.
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Dacorum Borough Council (24 002 400)
Statement Closed after initial enquiries Council tax 01-Jul-2024
Summary: We cannot investigate this complaint about the Council billing the complainant for council tax, as well as taking court action for non-payment. This is because the issues raised have been considered during legal proceedings. Further, it would have been reasonable for the complainant to appeal to the Valuation Tribunal if she disagreed with the Council billing her for council tax.
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Dacorum Borough Council (24 002 982)
Statement Closed after initial enquiries Other 10-Jun-2024
Summary: We will not investigate Mr X’s complaint about how the Council handled his request for information. This is because it is better dealt with by the Information Commissioner's Office.
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Dacorum Borough Council (23 017 522)
Statement Closed after initial enquiries Allocations 02-May-2024
Summary: We will not investigate Ms X’s complaint about unsuitable accommodation, benefits, enforcement agents, homelessness, and complaint handling. There is not enough evidence of fault to justify investigating. There are other bodies better placed to consider some parts of Ms X’s complaint, and some parts of her complaint are late. Finally, it is not a good use of resources to investigate the Council’s complaint handling where we are not investigating the substantive matters complained of.
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Dacorum Borough Council (23 018 441)
Statement Closed after initial enquiries Other 25-Mar-2024
Summary: We will not investigate this complaint about damage caused to Mr X’s property by development work near to his home. it is reasonable for him to seek a remedy by making a claim against the developers or the Council and to seek redress in the courts if liability is not accepted.
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Dacorum Borough Council (23 018 518)
Statement Closed after initial enquiries Other 24-Mar-2024
Summary: We will not investigate this complaint about damage caused to Mr X’s property by development work near to his home. it is reasonable for him to seek a remedy by making a claim against the developers or the Council and to seek redress in the courts if liability is not accepted.
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Dacorum Borough Council (23 015 022)
Statement Closed after initial enquiries Refuse and recycling 02-Feb-2024
Summary: We will not investigate Mr X’s complaint about a missed bin collection or the Council’s handling of his complaint. There is not enough evidence of injustice to warrant an investigation.
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Dacorum Borough Council (23 013 478)
Statement Closed after initial enquiries Other 16-Jan-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning enforcement issue. This is because there is not enough evidence of fault by the Council and given the Planning Inspectorate’s decision that the neighbour’s development does not require planning permission, we could not achieve any worthwhile outcome for Mr X.
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Dacorum Borough Council (23 010 335)
Statement Closed after initial enquiries Cemeteries and crematoria 21-Nov-2023
Summary: The Ombudsman will not investigate this complaint about cemetery fees because there is insufficient evidence of fault by the Council.