Decision search
Your search has 265 results
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London Borough of Hounslow (23 017 835)
Statement Closed after initial enquiries Homelessness 01-Apr-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision that he is not in priority need and its refusal to provide him with temporary accommodation. This is because he had the right to appeal the Council’s decision and it was reasonable for him to have appealed. In addition, there is insufficient evidence of fault.
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London Borough of Hounslow (23 020 143)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We will not investigate Ms X’s complaint about a penalty charge notice. This is because the penalty charge notice carried a right of appeal and it would be reasonable for Ms X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.
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London Borough of Hounslow (23 017 513)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s supervision of street works on a site near Mr X’s home. There is insufficient evidence of any personal injustice which would warrant an investigation.
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London Borough of Hounslow (23 009 229)
Statement Closed after initial enquiries Allocations 23-Mar-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of any significant fault which would warrant an investigation.
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London Borough of Hounslow (23 019 129)
Statement Closed after initial enquiries Councillor conduct and standards 22-Mar-2024
Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Hounslow (23 016 106)
Statement Closed after initial enquiries Other 18-Mar-2024
Summary: We will not investigate this complaint about the Council’s homelessness decisions. It is reasonable to expect Miss X to have used her review and court appeal rights.
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London Borough of Hounslow (23 016 803)
Statement Closed after initial enquiries Child protection 13-Mar-2024
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint about retaining information about his family, the content and records of a phone call, and not answering his questions. The Information Commissioner’s Office is better placed than us to consider these matters.
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London Borough of Hounslow (23 016 555)
Statement Closed after initial enquiries Traffic management 06-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision to introduce a traffic order for a one-way traffic system. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Hounslow (23 006 113)
Statement Closed after initial enquiries Allocations 02-Mar-2024
Summary: We will not investigate this complaint about the Council’s refusal to accept a housing application to its housing register. It was reasonable for the applicant to ask for a statutory review of the decision and this is ongoing.
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London Borough of Hounslow (23 001 983)
Statement Closed after initial enquiries Allocations 26-Feb-2024
Summary: Mr X complains the Council delayed processing his housing application, failed to communicate effectively, and discriminated against him. We have ended our investigation of Mr X’s complaint. Mr X sought an alternative remedy via the courts. The Ombudsman has no jurisdiction to investigate when somebody has started court proceedings about the same matters. We cannot therefore investigate Mr X’s substantive complaint.