Decision search
Your search has 426 results
-
Suffolk County Council (23 005 778)
Report Upheld Special educational needs 04-Apr-2024
Summary: Miss X also complained the Council has refused to provide an Education Other Than At School (EOTAS) package for her daughter and is wrongly trying to force her into a school setting. Her daughter has been unable to access education in a school setting for several years and has not received a suitable education.
-
Suffolk County Council (23 019 479)
Statement Closed after initial enquiries Other 02-Apr-2024
Summary: We will not investigate this complaint about the Council allegedly breaching the complainant’s confidentiality. This is because the Information Commissioner’s Office is the appropriate body to consider the complaint.
-
Suffolk County Council (23 018 296)
Statement Closed after initial enquiries Domiciliary care 28-Mar-2024
Summary: We will not investigate this complaint about the actions of a care provider supporting Mr B with adult social care on behalf of the Council. Mr B says care workers stole from him, damaged his property, and will not give him information about allegations of harassment by him. There are other bodies better placed to consider these issues, they are the police, an insurance company, and the information commissioner’s office.
-
Suffolk County Council (23 019 382)
Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2024
Summary: We will not investigate this complaint about highway repair and maintenance because the courts are better placed to consider the complaint.
-
Suffolk County Council (23 016 952)
Statement Closed after initial enquiries Special educational needs 27-Mar-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s communication with her regarding an Education, Health and Care needs assessment of her child, Y. This is because Mrs X was not caused a significant injustice by the alleged fault.
-
Suffolk County Council (23 017 366)
Statement Closed after initial enquiries Other 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s child in need assessment. The complaint is late. In addition, there is not enough evidence of fault to justify our involvement.
-
Suffolk County Council (23 017 120)
Statement Closed after initial enquiries Special educational needs 22-Mar-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to reimburse her for the cost of two private educational psychologist reports. This is because I have seen no evidence to show the Council agreed to fund the reports or that it is at fault for declining to do so.
-
Suffolk County Council (23 017 802)
Statement Upheld Other 21-Mar-2024
Summary: We will not investigate this complaint about a failure to make reasonable adjustments for Mrs X. Further investigation by us would not add to the Council’s own investigation or to lead to a different outcome.
-
Suffolk County Council (23 006 238)
Statement Upheld Disabled children 20-Mar-2024
Summary: Mrs X said the Council failed to properly assess and fund short breaks for her and her child, Child Y. The Council was at fault for initially not explaining to Mrs X her short break payment award level, it will apologise to her, for the uncertainty caused. The Council has since written to Mrs X to explain its reasons and has also put in place appropriate changes to its process.
-
Suffolk County Council (23 016 981)
Statement Closed after initial enquiries Charging 19-Mar-2024
Summary: We will not investigate Mr B’s complaint that his mother, Mrs D did not know Mr D would have to pay for his care. This is because we could not add to the Council’s response or make a finding of the kind Mr B wants.