StatementClosed after initial enquiriesCouncil tax21-Jun-2019
Summary: Mr and Mrs X complain about the Council’s actions in refusing to accept their evidence about why a single person’s discount should have been applied to their property. They say the Council left them no choice but to appeal to the Valuation Tribunal, which they then won. The Ombudsman has decided this complaint is outside our jurisdiction. The Valuation Tribunal has dealt with the substantive issue and the reasons for Mr and Mrs X’s complaint are directly related to it. We cannot investigate something already looked at by a court or tribunal, even it was unable to remedy all of the injustice caused to Mr and Mrs X.