Decision search
Your search has 10 results
-
Wellingborough Borough Council (20 011 300)
Statement Upheld Disabled facilities grants 14-Sep-2021
Summary: Mrs B says the Council delayed considering her application for a disabled facilities grant, failed to communicate properly with her about the application, ignored recommendations from the occupational therapist, suggested an alternative which would create secondary hazards and offered a cash alternative without providing details. The Council delayed telling Mrs B about its decision in relation to part of the grant application. There is no fault by the Council in the other issues raised. An apology and reminder to officers is satisfactory remedy for the area where the Council was at fault.
-
Wellingborough Borough Council (20 009 917)
Statement Not upheld Private housing 26-Jul-2021
Summary: Mrs D says the Council wrongly told her tenants to remain at her property and failed to rehouse them in 2020. The Ombudsman has found no evidence of fault by the Council. He has completed the investigation and not upheld the complaint.
-
Wellingborough Borough Council (20 000 513)
Statement Closed after initial enquiries Planning applications 28-Sep-2020
Summary: Mr X complains about the Council’s decision to allow a developer to change the materials used for a new building close to his home. The Ombudsman will not investigate this complaint. Complaints about the original planning permission in 2015 are made too late. And it is unlikely further investigation will add to that carried out by the Council or lead to a different outcome.
-
Wellingborough Borough Council (19 009 032)
Statement Not upheld Allocations 20-Aug-2020
Summary: Mrs X complains the Council delayed in reviewing her housing needs and placing her in the correct band. Mrs X says as a result she had to live for longer in unsuitable accommodation. There is no evidence of fault, including delay, in how the Council assessed Mrs X’s housing register eligibility and she did not miss out on any suitable properties.
-
Wellingborough Borough Council (19 020 333)
Statement Closed after initial enquiries Enforcement 15-May-2020
Summary: Mr X complains the Council has failed to enforce planning conditions made on his neighbour’s extension. The Ombudsman will not investigate this complaint as we have not seen evidence of fault in the way the made its decision not to take any action. Nor do we consider Mr X to have suffered a significant personal injustice which warrants our involvement.
-
Wellingborough Borough Council (19 015 521)
Statement Closed after initial enquiries Other 12-Feb-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about a collapsed boundary wall and his request the Council pay for its replacement. This is because it is reasonable for Mr X to use the legal remedy available to him.
-
Wellingborough Borough Council (19 010 381)
Statement Closed after initial enquiries Planning applications 14-Nov-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s requirement for the submission of two specialist surveys as part of a planning application he made on behalf of a client. Mr X has not been caused a significant personal injustice warranting an Ombudsman investigation.
-
Wellingborough Borough Council (18 018 486)
Statement Upheld Antisocial behaviour 13-Sep-2019
Summary: Miss B complains about the actions of the Council after a neighbour complained about noise and anti-social behaviour from her address. The Ombudsman finds that, except for the faulty installation of sound recording equipment which led to no injustice for Miss B, the Council’s actions in this matter were not affected by fault.
-
Wellingborough Borough Council (19 003 507)
Statement Closed after initial enquiries Other 18-Jul-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about how the Council administered a ‘Section 106’ payment on a planning permission from 2007. The Section 106 agreement was a unilateral undertaking by Mr X’s firm to pay money to the Council once work started, so it could make sure certain extra works were done. The matter is best considered and determined by a court.
-
Wellingborough Borough Council (18 005 640)
Statement Upheld Allocations 09-May-2019
Summary: Miss X complains the Council withdrew a housing offer without giving her a reasonable amount of time to provide further medical evidence. The Council is at fault for requesting medical evidence after Miss X matched with a property and for only allowing her 24 hours to provide it. Miss X has now accepted a property. The remaining injustice can be remedied by a payment and apology from the Council.