Decision search
Your search has 15 results
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South Northamptonshire District Council (20 008 716)
Statement Upheld Covid-19 21-Jun-2021
Summary: On the basis of information seen, there was no fault in the way the Council handled Mr X’s temporary accommodation from late March 2020, during the COVID-19 pandemic. It was at fault for not informing him of the service charges for alternative accommodation provided in early July 2020, for which it has apologised and waived the charges. This was an appropriate remedy.
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South Northamptonshire District Council (20 012 401)
Statement Closed after initial enquiries Covid-19 06-Apr-2021
Summary: We will not investigate Mr X’s complaint about a fixed penalty notice issued by the Council for an alleged breach of COVID-19 restrictions. This is because the notice concerns an alleged criminal offence which the courts are better placed to consider.
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South Northamptonshire District Council (20 002 281)
Statement Closed after initial enquiries Council tax 08-Feb-2021
Summary: We will not exercise discretion to investigate Mrs X’s complaint that the Council failed to consider the condition and marketing of her property when deciding not to provide council tax exemption. This is because Mrs X has the right to appeal against this decision to the Valuation Tribunal.
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South Northamptonshire District Council (20 007 579)
Statement Closed after initial enquiries Other 05-Feb-2021
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control or its decision to charge the complainant a Community Infrastructure Levy. This is because we are unlikely to find fault by the Council. The complainant could also have appealed to the Valuation Office Agency if he disagreed with the Council’s calculations for the Community Infrastructure Levy.
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South Northamptonshire District Council (20 007 461)
Statement Closed after initial enquiries Covid-19 14-Dec-2020
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his Retail, Hospitality and Leisure Grant Fund application. This is because it is unlikely we would find fault by the Council.
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South Northamptonshire District Council (20 006 586)
Statement Closed after initial enquiries Council tax 14-Dec-2020
Summary: Mr X complained about the Council overcharging him for council tax after it credited a payment to one of his other accounts and failed to refund him. We should not investigate this complaint. This is because there is insufficient evidence of fault which has caused significant injustice to Mr X.
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South Northamptonshire District Council (20 001 001)
Statement Upheld Planning applications 18-Nov-2020
Summary: Mr X complained the Council failed to decide a prior approval planning application to erect a telecom mast in his village within the statutory timescales. This meant the developer was able to erect the mast without planning control. The Council was at fault, but it has already apologised to Mr X, which is an appropriate remedy in the circumstances.
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South Northamptonshire District Council (20 002 398)
Statement Closed after initial enquiries Planning applications 17-Sep-2020
Summary: The Ombudsman will not investigate Mr Q’s complaint about the Council’s handling of an application for a certificate of lawfulness of proposed use or development. This is because it is unlikely further investigation by us will lead to a different outcome. Nor can we achieve the outcome Mr Q wants.
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South Northamptonshire District Council (19 014 899)
Statement Upheld Council tax 09-Sep-2020
Summary: Mr X complains the Council pursued him for seven years for council tax on an annexe that should have been exempt and about a visit by enforcement agents. The Council should have awarded the exemption in 2016 rather than 2019. A suitable remedy for the distress and inconvenience caused is agreed. The visit by the enforcement agent did not cause a significant enough injustice to warrant further action.
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South Northamptonshire District Council (19 011 537)
Statement Not upheld Planning applications 27-Aug-2020
Summary: Ms B complains about the way the Council handled an application for planning permission for a development next to her property and its failure to take enforcement action when the development was built in breach of planning permission. The Ombudsman finds no fault on the Council’s part.