Decision search
Your search has 50 results
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Scarborough Borough Council (22 015 519)
Statement Upheld Planning applications 18-Jun-2023
Summary: The Council was at fault, because its supplementary planning document on affordable housing does not make clear under which circumstances it is intended to apply. This did not cause an injustice to the complainant, but the Council has agreed to add a note to its website to clarify the policy. There is no evidence of fault in any other aspect of the complaint.
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Scarborough Borough Council (22 017 210)
Statement Upheld Planning applications 18-Jun-2023
Summary: The Council was at fault, because its supplementary planning document on affordable housing does not make clear under which circumstances it is intended to apply. This did not cause an injustice to the complainant, but the Council has agreed to add a note to its website to clarify its policy. There is no evidence of fault in any other aspect of the complaint.
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Scarborough Borough Council (22 014 408)
Statement Upheld Leisure and culture 13-Apr-2023
Summary: Mr X complained the Council delayed reviewing the prices for a local train service. He said the Council's fees meant Disabled people were charged more and that this was discriminatory. The Council failed to give due regard to its duties under the Equality Act 2010 when it delayed reviewing the fees. This caused Mr X avoidable frustration for which the Council will apologise. It will carry out staff training to prevent the fault occurring again and complete its Equality Impact Assessment into the fees.
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Scarborough Borough Council (22 014 395)
Statement Closed after initial enquiries Leisure and culture 20-Feb-2023
Summary: We will not investigate this complaint about the Council’s handling of the provision of public toilets in its area. This is because we are unlikely to find evidence of fault sufficient to warrant an investigation.
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Scarborough Borough Council (22 014 300)
Statement Closed after initial enquiries Homelessness 15-Feb-2023
Summary: We will not investigate this complaint about the use of ozone machines in the temporary accommodation which Mr X was provided with. There is insufficient evidence of fault which would warrant an investigation.
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Scarborough Borough Council (22 011 287)
Statement Closed after initial enquiries Land 06-Dec-2022
Summary: We will not exercise discretion to investigate this complaint about access over land sold by the Council in 2003. This complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Scarborough Borough Council (22 010 316)
Statement Closed after initial enquiries Other 01-Dec-2022
Summary: We will not investigate this complaint about the Council’s failure to accept liability for repairs to a boundary fence. The matter is in the hands of the Council’s insurers and if no liability is accepted then Mr X should seek a remedy in the courts.
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Scarborough Borough Council (22 005 202)
Statement Closed after initial enquiries Planning applications 21-Nov-2022
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Scarborough Borough Council (22 008 555)
Statement Closed after initial enquiries Planning applications 12-Oct-2022
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered any significant injustice as a result of the alleged fault.
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Scarborough Borough Council (22 007 726)
Statement Closed after initial enquiries Other 29-Sep-2022
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint of obstructive parking as there is insufficient remaining injustice caused to Mr X to warrant our involvement.