Decision search
Your search has 17 results
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Carlisle City Council (22 010 643)
Statement Not upheld Building control 14-Feb-2023
Summary: Mrs X complained about the Council’s failure to take planning and building control enforcement action against third party drainage works affecting her home. We ended our investigation as matters relating to Mrs X’s drainage system were currently before the courts.
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Carlisle City Council (22 008 534)
Statement Closed after initial enquiries Other 23-Oct-2022
Summary: We will not investigate this complaint about the Council issuing a Community Protection Warning letter to Mr X. there is insufficient evidence of fault which would warrant an investigation.
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Carlisle City Council (21 016 136)
Statement Not upheld Health and safety 20-Sep-2022
Summary: Mrs X complained the Council failed to properly investigate an incident at a local swimming pool which hospitalised several children including her child Y. She said this has caused her and the other parents to experience significant emotional distress. The Council was not at fault in how it conducted its investigation into the incident.
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Carlisle City Council (22 002 275)
Statement Closed after initial enquiries Planning applications 12-Jun-2022
Summary: We will not investigate this complaint about the Council’s consideration of a planning application and delays in its responses to the complainant’s letters. There is not enough evidence of fault by the Council in its decision‑making process to warrant an investigation. The matters raised do not cause a significant personal injustice to the complainant to justify our involvement.
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Carlisle City Council (21 017 228)
Statement Closed after initial enquiries Trees 24-Apr-2022
Summary: We will not investigate this complaint about the Council’s decision not to maintain trees that overhang into Mr X’s garden. This is because there is insufficient evidence of fault to justify investigating.
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Carlisle City Council (21 017 886)
Statement Closed after initial enquiries Refuse and recycling 23-Mar-2022
Summary: We will not investigate Mr X’s complaint about the Council not providing him with a free garden waste bin, to replace the one missing when he moved into his house. There is not enough evidence of Council fault, and the matter does not cause Mr X a significant personal injustice, to warrant us investigating.
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Carlisle City Council (21 017 731)
Statement Closed after initial enquiries Councillor conduct and standards 16-Mar-2022
Summary: We will not investigate Mr X’s complaint about the Council’s response to a Code of Conduct complaint he made against a Parish Councillor. This is because there is no evidence of fault on the Council’s part.
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Carlisle City Council (21 014 504)
Statement Closed after initial enquiries Planning applications 03-Feb-2022
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a development next to Mr X and Mrs Y’s home. This is because there is no evidence of fault in how the Council dealt with the application or reached its decision.
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Carlisle City Council (19 014 678)
Statement Upheld Pollution 26-Jul-2021
Summary: Mrs D says the Council delayed investigating and failed to take enforcement action relating odour nuisance from a food outlet. The Ombudsman has found evidence of delay but no significant injustice. He has upheld the complaint and completed the investigation.
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Carlisle City Council (21 001 058)
Statement Closed after initial enquiries Other 14-Jun-2021
Summary: Ms X complains about the Council’s legal agreement which restricts the sale of a house. We will not investigate this complaint because this is a matter for the courts.