Decision search
Your search has 24 results
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Hambleton District Council (22 015 968)
Statement Not upheld Planning applications 11-May-2023
Summary: Mrs X complained about the Council’s decision to approve a planning application on land next to her home and business. We ended our investigation because it was unlikely to result in a finding of fault, a remedy for Mrs X or any other meaningful outcome.
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Hambleton District Council (22 005 611)
Statement Not upheld Noise 25-Nov-2022
Summary: Mrs R complains about Council road works on a high street pavement during the night. She says she booked accommodation to attend a work placement for the one week the works were being undertaken. She says this impacted on her sleep and ability to perform well at work. We found the Council has a legal duty to maintain and repair public highways. In this case, it was reasonably necessary for the works to be completed during the night. I acknowledge that this likely impacted on Mrs R, but that does not mean the Council was at fault. The complaint is not upheld.
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Hambleton District Council (22 010 076)
Statement Upheld Licensing 15-Nov-2022
Summary: We will not investigate Miss X’s complaint the Council incorrectly licensed a dog kennels and that an officer sent her aggressive emails. Miss X is not the owner of the kennels therefore any fault by the Council has not caused her a significant injustice. The Council has apologised for the content of the emails. Further investigation by the Ombudsman would not lead to a different outcome.
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Hambleton District Council (21 016 654)
Statement Not upheld Planning applications 14-Jul-2022
Summary: Mr X complained about the Council’s recent decision relating to a retrospective investigation, and its earlier decision not to take enforcement action in relation to a change of use of a building. Mr X said the use of the building causes noise disturbance. We did not investigate further as it is unlikely to result in a finding of fault, a remedy for an injustice to Mr X or any other meaningful outcome.
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Hambleton District Council (21 007 402)
Statement Not upheld Other 24-Apr-2022
Summary: Mrs X complained the Council failed to consider the impact of raised ground levels on a new housing development would have on her amenity when it discharged a planning condition. We ended this investigation because although we are likely to find fault, we cannot properly assess what injustice this has caused Mrs X until the planning process is completed and landscaping measures required by a planning condition are implemented.
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Hambleton District Council (21 018 842)
Statement Closed after initial enquiries Planning applications 30-Mar-2022
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant could have appealed to the Planning Inspector.
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Hambleton District Council (21 011 124)
Statement Upheld Council tax 17-Feb-2022
Summary: Ms X complained delays and unclear explanations by the Council about the calculation of her father, Mr Y’s, council tax meant her father was charged council tax for six months longer than he should have been. The Council applied discounts based on the circumstances at the time and was not at fault. It was at fault when it delayed responding to her review request and for requesting additional information it already had. The Council has already apologised for this. It has agreed to backdate the exemption, as it had agreed to do in the complaint response, to remedy the frustration and financial loss this caused.
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Hambleton District Council (21 009 661)
Statement Closed after initial enquiries Planning applications 16-Feb-2022
Summary: We will not investigate this complaint that the Council failed to properly consider separation distances when granting planning permission for a residential development next to the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the way the Council made its decision.
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Hambleton District Council (21 014 212)
Statement Closed after initial enquiries Planning applications 31-Jan-2022
Summary: We will not investigate this complaint about how the Council dealt with a planning application. We are unlikely to find fault affected the Council’s decision to grant planning permission.
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Hambleton District Council (21 008 440)
Statement Closed after initial enquiries Planning applications 01-Nov-2021
Summary: Mr X complains about the Council’s decision to grant planning permission for the removal of a planning condition which protected his amenity. We will not investigate this complaint because there is no evidence of fault by the Council.