Decision search
Your search has 44 results
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North Devon District Council (22 001 940)
Statement Closed after initial enquiries Planning applications 07-Dec-2022
Summary: We will not investigate this complaint about how the Council publicised a planning application or how it considered concerns around sewage. That is because there is not enough evidence of fault to justify our involvement.
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North Devon District Council (22 006 779)
Statement Upheld Refuse and recycling 01-Dec-2022
Summary: We found fault in the way the Council collected refuse and recycling from the complainant’s (Mrs X) property. The Council has already offered suitable service improvement remedies. The Council also agreed to apologise and make a payment to Mrs X to recognise time and trouble spent on reporting and complaining.
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North Devon District Council (22 007 096)
Statement Closed after initial enquiries Planning applications 25-Aug-2022
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant can appeal to the Planning Inspector.
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North Devon District Council (22 007 036)
Statement Closed after initial enquiries Other 22-Aug-2022
Summary: We will not investigate this complaint about how the Council deals with planning applications. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant is complaining on behalf of a Parish Council and not as a member of the public.
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North Devon District Council (22 001 489)
Statement Not upheld Planning applications 21-Aug-2022
Summary: Mr X complained about the Council’s failure to provide the pre-application planning advice he paid for, and that it was also late in responding to his complaint through its complaint’s procedure. We did not investigate the complaints further because we cannot provide the remedy Mr X wants or any other meaningful outcome.
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North Devon District Council (21 013 573)
Statement Upheld Refuse and recycling 15-Aug-2022
Summary: We upheld Mrs X complaint the Council repeatedly missed her recycling collections, and its service improvements did not resolve the problem. The Council has agreed to pay Mrs X £150 for her inconvenience and monitor the collections for six weeks.
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North Devon District Council (22 004 525)
Statement Closed after initial enquiries Planning applications 10-Aug-2022
Summary: Ms X complains about the Council’s handling of matters relating to the planning change of use of agricultural buildings on a site in her locale. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.
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North Devon District Council (22 004 457)
Statement Closed after initial enquiries Planning advice 11-Jul-2022
Summary: We will not investigate Mr X’s complaint about the Council’s pre-application planning advice. This is because the complaint is late and I have seen no good reasons to exercise our discretion to investigate it.
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North Devon District Council (21 016 649)
Statement Closed after initial enquiries Enforcement 21-Mar-2022
Summary: Mr X complains about lack of planning enforcement against a nearby development. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council and part of the complaint is out of time.
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North Devon District Council (21 012 578)
Statement Closed after initial enquiries Enforcement 05-Jan-2022
Summary: We will not investigate this complaint about the Council’s response to planning issues raised by Ms X in connection with a property next door to hers. This is because we are unlikely to find evidence of fault sufficient to warrant an investigation.