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Your search has 115 results

  • Rochdale Metropolitan Borough Council (23 001 397)

    Statement Closed after initial enquiries Councillor conduct and standards 11-May-2023

    Summary: We will not investigate this complaint about how the Council’s Deputy Monitoring Officer dealt with a complaint about the conduct of a councillor. This is because it is unlikely we could add to the Council’s response.

  • Rochdale Metropolitan Borough Council (22 016 635)

    Statement Closed after initial enquiries Domiciliary care 28-Mar-2023

    Summary: We will not investigate Mr B’s complaint about the Council’s actions regarding his late mother, Mrs C. This is because further investigation could not make a different finding to that already provided to Mr B by the Council.

  • Rochdale Metropolitan Borough Council (22 012 830)

    Statement Closed after initial enquiries Child protection 27-Mar-2023

    Summary: We will not investigate this complaint about the content of the Council’s files relating to the complainant’s family. This is because we would achieve nothing significant by doing so.

  • Rochdale Metropolitan Borough Council (22 017 329)

    Statement Closed after initial enquiries Councillor conduct and standards 22-Mar-2023

    Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault by the Council.

  • Rochdale Metropolitan Borough Council (22 015 723)

    Statement Closed after initial enquiries Special educational needs 16-Mar-2023

    Summary: We will not investigate this complaint about the content of an Education Health and Care Plan. This is because the personal injustice to the complainant is not significant enough. It is also reasonable for the parents to complain to a tribunal if they want to challenge the content of the Education Health and Care Plan.

  • Rochdale Metropolitan Borough Council (22 009 216)

    Statement Not upheld Planning applications 09-Mar-2023

    Summary: There was no fault in how the Council approved a planning application. It considered the impact on Mrs X’s privacy and made a decision in line with relevant planning law and its guidance and we would not criticise a decision that has been properly taken.

  • Rochdale Metropolitan Borough Council (22 015 057)

    Statement Closed after initial enquiries Safeguarding 09-Mar-2023

    Summary: We will not investigate this complaint alleging the Council has failed to safeguard the complainant’s relative. This is because we are unlikely to find evidence of the Council acting with fault.

  • Rochdale Metropolitan Borough Council (22 014 822)

    Statement Closed after initial enquiries Council tax 15-Feb-2023

    Summary: We will not investigate this complaint about Ms X’s council tax liability. It would have been reasonable for her to use her right of appeal to the Valuation Tribunal, and the law prevents us from considering the Council’s subsequent decision to obtain liability orders from the courts.

  • Rochdale Metropolitan Borough Council (22 009 507)

    Statement Closed after initial enquiries Land 25-Jan-2023

    Summary: We will not investigate this complaint about the Council’s handling of matters relating to the sale of land close to Mr X’s home. This is because we are unlikely to find evidence of fault by the Council.

  • Rochdale Metropolitan Borough Council (22 012 297)

    Statement Closed after initial enquiries Other 13-Jan-2023

    Summary: We will not investigate this complaint about an incorrect address entered on a planning application form. The applicant is responsible for ensuring the information provided is correct and the Council is not required to verify the applicant’s address. This information had no bearing on the planning decision and further investigation is unlikely to find fault in the Council’s actions. Nor do we consider the complainant has suffered significant injustice from the Council’s decision not to escalate her complaint through all stages of its complaint procedure.

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