Decision search
Your search has 118 results
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Rochdale Metropolitan Borough Council (23 017 403)
Statement Closed after initial enquiries Traffic management 19-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision to not remove speed bumps along a residential road. This is because the Council made its decision having properly considered relevant factors which are evidence and policy based. We are unlikely to find fault with how the Council made its decision and cannot therefore question the outcome.
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Rochdale Metropolitan Borough Council (23 001 015)
Statement Closed after initial enquiries Other 28-Feb-2024
Summary: We will not investigate this complaint about how the Council has dealt with a report of fly-tipped waste. This is because there is insufficient evidence of fault.
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Rochdale Metropolitan Borough Council (23 016 192)
Statement Closed after initial enquiries Other 26-Feb-2024
Summary: We will not investigate this complaint about the Council’s actions when Miss X looked after her grandchild. Investigation by us would be unlikely to add to the Council’s investigation, and part of the complaint is not separable from issues of contact with the child, which is a matter for a court that we are legally prevented from investigating.
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Rochdale Metropolitan Borough Council (22 001 690)
Statement Upheld Private housing 05-Feb-2024
Summary: Miss X complains about the Council’s handling of her concerns about disrepair in her privately rented property from December 2021 to May 2023, when she moved out. The Council was at fault for not taking formal enforcement action against the landlord when it identified category 1 hazards in the property, which caused injustice. The Council’s determination the landlord’s eviction attempt was not retaliatory was unclear but did not cause Miss X significant injustice. The Council has agreed to apologise and make a payment to Miss X. It will also share this decision statement with relevant staff to reinforce the recent training it has already completed.
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Rochdale Metropolitan Borough Council (23 004 568)
Statement Upheld Charging 21-Dec-2023
Summary: Mrs X complains the Council did not assess her daughter Ms Y’s care charge properly. We have not found fault in the Council’s decision making. However, there were significant delays by the Council in advising Mrs X and responding to her complaints. The Council has agreed our remedy.
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Rochdale Metropolitan Borough Council (23 012 258)
Statement Closed after initial enquiries School transport 12-Dec-2023
Summary: We will not investigate this complaint about the Council’s decision to not provide school transport for Ms X’s son. This is because there is no evidence of fault by the Council in the way it made its decision.
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Rochdale Metropolitan Borough Council (23 010 878)
Statement Closed after initial enquiries Council tax support 08-Dec-2023
Summary: We will not investigate this complaint about the Council’s council tax support decision as Ms X can appeal against it to the Valuation Tribunal.
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Rochdale Metropolitan Borough Council (23 009 582)
Statement Closed after initial enquiries Other 27-Nov-2023
Summary: We cannot investigate this complaint that the Council has been at fault in matters relating to the care of and contact with the complainant’s child. This is because it concerns matters which have been considered in court, or are not separable from those matters.
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Rochdale Metropolitan Borough Council (23 011 049)
Statement Closed after initial enquiries Highway repair and maintenance 08-Nov-2023
Summary: We will not investigate this complaint about highway maintenance and repair because the courts are better placed to consider this complaint.
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Rochdale Metropolitan Borough Council (23 009 033)
Statement Closed after initial enquiries Child protection 12-Oct-2023
Summary: We will not investigate this complaint about the Council’s decision to initiate safeguarding proceedings after receiving a referral regarding Miss X and her family. This is because an investigation would not lead to a different outcome for Miss X.