Decision search
Your search has 33 results
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Aylesbury Vale District Council (19 009 501)
Statement Closed after initial enquiries Trees 01-Nov-2019
Summary: Mr Y complains the Council felled trees on its boundary with his land. He says this has devalued his property and affected his outlook. The Ombudsman will not investigate this complaint because we have not seen any evidence of fault in the Council’s actions.
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Aylesbury Vale District Council (19 009 508)
Statement Closed after initial enquiries Trees 01-Nov-2019
Summary: Mr X complains the Council has felled trees on its boundary with his land. He says this has devalued his property and affected his outlook. The Ombudsman will not investigate this complaint because we have not seen any evidence of fault in the Council’s actions.
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Aylesbury Vale District Council (19 008 558)
Statement Closed after initial enquiries Planning applications 23-Oct-2019
Summary: Mr X complains about the way the Council carried out its housing needs assessment prior to a planning application for a large development of houses. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council causing injustice and the matter will be considered by a Planning Inspector.
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Aylesbury Vale District Council (19 004 959)
Statement Upheld Refuse and recycling 02-Sep-2019
Summary: The Ombudsman will not investigate this complaint about problems with a bulky waste collection. This is because the Council has provided a fair and proportionate remedy.
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Aylesbury Vale District Council (19 000 932)
Statement Upheld Refuse and recycling 21-Aug-2019
Summary: Mrs D complained about how the Council has dealt with her payments for collecting garden waste. She says it created a duplicate account and sent her demands for payment despite her already having paid for the collection on the original account. The Ombudsman has investigated and found the Council was at fault but that its apology and offer of a free year’s garden waste collection are satisfactory step to remedy the injustice caused.
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Aylesbury Vale District Council (19 004 981)
Statement Closed after initial enquiries Other 14-Aug-2019
Summary: Ms X complains that the Council will not apply tax relief to her business. The Ombudsman will not investigate this complaint because this is a matter for the courts and the Valuation Office Agency.
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Aylesbury Vale District Council (18 018 437)
Statement Closed after initial enquiries Refuse and recycling 13-Aug-2019
Summary: Mrs X complained about the Council’s policy of collecting bulky waste items from the boundary of properties without entering homes to help remove the items. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault by the Council which would warrant an investigation.
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Aylesbury Vale District Council (19 002 465)
Statement Closed after initial enquiries Other 18-Jul-2019
Summary: Mr X complains about the way the Council has dealt with his business rates. The Ombudsman will not investigate this complaint because the matter is out of time. This is also a matter for the courts.
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Aylesbury Vale District Council (18 019 340)
Statement Not upheld Enforcement 15-Jul-2019
Summary: The Ombudsman has discontinued his investigation of this complaint, about a number of planning matters, as it is made late. The Ombudsman will also not investigate the Council’s handling of a complaint as an independent matter.
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Aylesbury Vale District Council (19 002 944)
Statement Closed after initial enquiries Refuse and recycling 10-Jul-2019
Summary: Mr X complained the Council had damaged a large waste bin he paid for and replaced it with a small bin. The Ombudsman should not investigate this complaint. This is because the Council has investigated Mr X’s complaint and it is unlikely further investigation by us will lead to a different result.