Decision search
Your search has 36 results
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Adur District Council (21 018 097)
Statement Closed after initial enquiries Private housing 15-Mar-2022
Summary: We will not investigate Ms B’s complaint about an Improvement Notice. This is because it was reasonable for Ms B to use her right of appeal to the tribunal. An investigation solely into Ms B’s complaint about officer conduct is not justified.
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Adur District Council (21 002 596)
Statement Upheld Antisocial behaviour 08-Feb-2022
Summary: Mr X complained the Council delayed taking action regarding reports of alleged anti-social behaviour by his neighbour. He says this caused avoidable stress to him and his wife. We found fault by the Council in this matter. The Council agreed to apologise to Mr X and make a payment to recognise the injustice identified.
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Adur District Council (21 004 779)
Statement Not upheld Parking and other penalties 10-Jan-2022
Summary: Ms B complained about the conduct of a bailiff who was acting on behalf of the Council. We discontinued our investigation.
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Adur District Council (20 012 280)
Statement Upheld Housing benefit and council tax benefit 05-Jan-2022
Summary: Ms X complains she claimed housing benefit, but the Council did not advise her she must claim universal credit. She says had to borrow money due to the Council’s failure to properly advise her. We found the Council was at fault and recommended a remedy.
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Adur District Council (21 009 578)
Statement Closed after initial enquiries Council tax 15-Nov-2021
Summary: We will not investigate this complaint about council tax liability. It would be reasonable for Mr X to appeal to the Valuation Tribunal.
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Adur District Council (21 000 615)
Statement Closed after initial enquiries Planning applications 06-Sep-2021
Summary: Mr X complains about the Council’s grant of planning permission for an extension by his neighbour. We will not investigate this complaint because there is no evidence of fault by the Council.
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Adur District Council (20 006 846)
Statement Upheld Planning applications 04-May-2021
Summary: Mr X complained about the Council’s poorly drafted planning conditions, which affected his property. We found the Council was at fault as its planning conditions should have been clearer. The Council’s offer to refund half Mr X’s planning application fee reasonably and suitably addressed his stress, time and trouble in dealing with the conditions.
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Adur District Council (20 009 368)
Statement Closed after initial enquiries Leisure and culture 02-Feb-2021
Summary: Mr X complains the Council has unfairly evicted him from his allotment plot. We will not investigate the complaint because we are unlikely to find evidence of fault.
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Adur District Council (20 003 985)
Statement Upheld Allocations 12-Oct-2020
Summary: The Ombudsman will not investigate this complaint about the way the Council handled the complainant’s housing application. This is because the Council has offered a fair remedy and there is not enough remaining injustice to require an investigation.
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Adur District Council (18 011 594)
Statement Not upheld Noise 16-Apr-2020
Summary: Mr Y, who complains on behalf of Mr X, says the Council has failed to act on reports of noise nuisance and breaches of planning control at a site near his home. However, the Ombudsman has not seen any evidence of fault in how the Council dealt with the matters raised by My Y.