Decision search
Your search has 380 results
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Cheshire East Council (23 003 468)
Statement Closed after initial enquiries Planning applications 25-Sep-2023
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered any significant injustice as a result of the alleged fault.
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Cheshire East Council (23 000 513)
Statement Upheld Council tax 11-Sep-2023
Summary: Mr X complains the Council took recovery action on a historic Council Tax debt that he was not liable for. The Ombudsman finds fault with the Council for failing to contact Mr X before restarting recovery action. However, no injustice has been caused to Mr X as it would not have changed the action taken.
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Cheshire East Council (23 006 193)
Statement Closed after initial enquiries School admissions 07-Sep-2023
Summary: We will not investigate Mr X’s complaint about the Council’s School Admissions Appeal Panel’s handling of his appeal against the refusal to offer his child a place at their preferred school. This is because there is not enough evidence of fault to warrant further investigation.
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Cheshire East Council (23 005 389)
Statement Closed after initial enquiries School transport 03-Sep-2023
Summary: We will not investigate this complaint about school transport provision for the complainant’s son. The complaint does not meet the tests set out in our Assessment Code. Further investigation is unlikely to lead to a different outcome.
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Cheshire East Council (23 006 879)
Statement Closed after initial enquiries Highway repair and maintenance 30-Aug-2023
Summary: We will not investigate this complaint about a compensation claim as Mr X can reasonably address this via legal action.
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Cheshire East Council (23 005 132)
Statement Closed after initial enquiries Other 29-Aug-2023
Summary: We will not investigate this complaint about the Council’s delay in determining an insurance claim against it. It is reasonable for Mr X to seek a remedy in the courts if the Council fails to decide the claim or denies liability for all that he has claimed.
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Cheshire East Council (23 005 691)
Statement Closed after initial enquiries Special educational needs 24-Aug-2023
Summary: We will not investigate this complaint about fault in an Education Health and Care Needs Assessment. This is because we cannot make a finding that the alleged fault led to an unfavourable outcome.
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Cheshire East Council (23 005 623)
Statement Closed after initial enquiries Council tax 13-Aug-2023
Summary: We will not investigate this complaint about a Council tax liability dispute because the matter has been remedied and there was a right of appeal to a Valuation Tribunal.
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Cheshire East Council (22 014 515)
Statement Upheld Highway repair and maintenance 13-Aug-2023
Summary: We found fault on Mr J’s complaint about the Council failing to investigate reports of water ponding on the road outside his home following road works. It failed to explore this when he complained. The agreed action remedies the injustice caused.
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Cheshire East Council (23 005 161)
Statement Closed after initial enquiries Highway repair and maintenance 02-Aug-2023
Summary: We will not investigate this complaint about vibrations and noise caused by alleged defects in the highway near the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to have contacted us sooner, and to use the alternative remedies available to him.