Summary: Mr X says the Council is at fault in its handling of planning matters for a site where he lives. The Ombudsman has found fault causing Mr X injustice. The Council has agreed to apologise to Mr X. On the balance of probabilities, the Ombudsman does not consider the fault would have altered the outcome of the planning application complained about.
Summary: Mr X has complained about how the Council has dealt with his concerns about breaches of planning control. There is some evidence of fault by the Council. I am satisfied the Council’s agreement to pay Mr X £250 is an appropriate remedy for the injustice caused.