Decision search
Your search has 357 results
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Sheffield City Council (23 009 733)
Statement Upheld Allocations 17-Nov-2023
Summary: We will not investigate Mrs X complaint about the Council’s decision to remove her husband’s medical priority from their housing application. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Sheffield City Council (23 001 080)
Statement Upheld Special educational needs 14-Nov-2023
Summary: Mrs C complained the Council failed to find a special school placement for her son (X) and the alternative provision he received was inadequate. We found the Council caused a service failure as it was unable to find a suitable special school for X. It was at fault for failing to provide X enough alternative provision to ensure he received a full-time education, and it should have communicated better with Mrs C. The Council will apologise and make payment to Mrs C to acknowledge the injustice this caused her and X.
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Sheffield City Council (23 009 248)
Statement Closed after initial enquiries Planning applications 14-Nov-2023
Summary: We will not investigate this complaint about the grant of planning permission to a neighbour because there is no evidence of fault by the Council.
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Sheffield City Council (23 011 407)
Statement Closed after initial enquiries Other 31-Oct-2023
Summary: We will not investigate this complaint about a compensation claim against the Council as ultimately this is a matter for the courts and something that we cannot determine.
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Sheffield City Council (23 009 818)
Statement Closed after initial enquiries Other 25-Oct-2023
Summary: We will not investigate this complaint about @.
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Sheffield City Council (23 005 437)
Statement Closed after initial enquiries Highway repair and maintenance 18-Oct-2023
Summary: We will not investigate this complaint that the Council has failed to ensure the highway verge is maintained to a safe standard. There is not enough evidence that fault by the Council has caused the complainant a significant injustice, it is reasonable to expect him to pursue a court remedy, and we will not look at the complaints process in isolation.
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Sheffield City Council (23 008 124)
Statement Upheld Assessment and care plan 08-Oct-2023
Summary: We will not investigate Mrs X complaint about delay in the Council completing a continuing health care (CHC) checklist for her mother. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused by the fault accepted.
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Sheffield City Council (23 008 176)
Statement Closed after initial enquiries Street furniture and lighting 05-Oct-2023
Summary: We will not investigate this complaint about the Council failing to add a shield to the streetlight outside Mr X’s house. This is because there is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.
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Sheffield City Council (23 008 369)
Statement Closed after initial enquiries Traffic management 02-Oct-2023
Summary: We will not investigate Mr X’s complaint about the Council’s clean air zone. This is because we cannot decide the lawfulness of the scheme or the legislation which allows for it and we cannot therefore achieve any worthwhile outcome for Mr X.
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Sheffield City Council (23 004 734)
Statement Closed after initial enquiries Child protection 21-Sep-2023
Summary: We will not investigate this complaint that the Council’s bias assessment led to the complainant’s children being removed from the complainant’s care. This is because the contents of the assessment have been considered in court, which places the matter outside of our jurisdiction. Other bodies are better placed to consider other elements of the complaint.