Decision search
Your search has 357 results
-
Sheffield City Council (22 009 590)
Statement Closed after initial enquiries Other 02-Nov-2022
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award him a six-month empty property discount. This is because the matter concerns a decision about occupation by a third party more than five years ago. The complaint is therefore late and there is not enough evidence of fault by the Council in any event.
-
Sheffield City Council (22 005 385)
Statement Closed after initial enquiries Other 02-Nov-2022
Summary: We cannot investigate this complaint about the Council pursuing Miss X about the school attendance of her children. The matter complained of is not separable from ongoing court action.
-
Sheffield City Council (21 000 853)
Statement Upheld Special educational needs 01-Nov-2022
Summary: We found fault by the Council on Mrs J’s complaint about its failure to reach a decision on whether to issue her son with an Education, health, and care plan within statutory timescales. The Council failed to reach its decision and notify Mrs J of it within the timescale. It also failed to deal with her complaint properly. The agreed action remedies the injustice caused.
-
Sheffield City Council (22 009 475)
Statement Closed after initial enquiries Other 31-Oct-2022
Summary: We will not investigate this complaint about how the Council managed the complainant’s personal information and about how it dealt with his information requests. This is because the Information Commissioner is better placed to deal with complaints about data protection.
-
Sheffield City Council (22 008 833)
Statement Closed after initial enquiries Trees 24-Oct-2022
Summary: We will not investigate this complaint about the removal and replacement of a highway tree next to Mrs X’s home. There is insufficient evidence of fault which would warrant an investigation.
-
Sheffield City Council (22 008 135)
Statement Closed after initial enquiries Direct payments 16-Oct-2022
Summary: We will not investigate this complaint about the Council’s communication with Mrs X. That is because the complaint is late.
-
Sheffield City Council (22 007 683)
Statement Closed after initial enquiries Child protection 13-Oct-2022
Summary: We cannot investigate Miss X’s complaint about matters relating to her grandchildren being removed from their mother’s care because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that have been considered in court proceedings.
-
Sheffield City Council (22 008 451)
Statement Closed after initial enquiries Trees 11-Oct-2022
Summary: We will not investigate Mr X’s complaint about the Council’s and its contractor’s decision to plant a tree on part of the highway outside his property, and about fault in the way the contractor dealt with his complaint. There is not enough evidence of fault in the Council or its contractor not consulting or informing Mr X about the planting the of tree to warrant investigation. Even if there was fault, the tree does not cause significant personal injustice to Mr X and his family which justifies investigation. We do not investigate internal complaint processes where we are not investigating the core issue giving rise to the complaint, and investigation of this issue would not lead to a different outcome.
-
Sheffield City Council (22 008 115)
Statement Closed after initial enquiries Council tax 05-Oct-2022
Summary: We will not investigate this complaint about council tax liability as it is reasonable to expect Mr X to appeal his case to the Valuation Tribunal.
-
Sheffield City Council (22 005 443)
Statement Closed after initial enquiries Special educational needs 04-Oct-2022
Summary: We cannot investigate Mrs X’s complaint about her daughter’s Education, Health and Care plan. Mrs X should have appealed to the Special Educational Needs and Disability Tribunal.