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West Dorset District Council (18 016 331)
Statement Closed after initial enquiries Other 21-Feb-2020
Summary: Mr X complained about the Council’s failure to ensure that bollards in a car park were safe for pedestrians after he suffered personal injury when he fell over one. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation. It was reasonable for him to make a claim against the Council’s public liability insurance for any personal injury he suffered.
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West Dorset District Council (18 017 908)
Statement Not upheld Antisocial behaviour 23-Jun-2019
Summary: Mr C complained about the way the Council managed the Community Trigger process for considering a report he made about anti-social behaviour. I have discontinued this complaint, because The Community Trigger process falls under the remit of the Community Safety Partnership (CSP), a multi-agency body. The Ombudsman cannot investigate the actions or decisions of the CSP.