Decision search
Your search has 2 results
-
St Edmundsbury Borough Council (18 015 950)
Statement Upheld Allocations 12-Aug-2019
Summary: Mr S complains about the way the Council has dealt with concerns about his current accommodation. The Council is at fault for not considering a professional medical assessment in accordance with its housing policy, when Mr S told it his health was affected by his neighbour’s anti-social behaviour. The Council has agreed to make a payment for the time, trouble and uncertainty caused.
-
St Edmundsbury Borough Council (18 016 913)
Statement Upheld Allocations 25-Jun-2019
Summary: Mr C complained the Council failed to properly consider his circumstances before reducing his housing register banding. The Council applied its allocations policy properly but failed to explain how the allocations policy worked to Mr C. That led to him having to go to time and trouble to pursue his complaint. An apology is satisfactory remedy for the injustice caused.