Decision search
Your search has 130 results
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Middlesbrough Borough Council (23 016 064)
Statement Closed after initial enquiries Street furniture and lighting 27-Feb-2024
Summary: We will not investigate Mr X’s complaint about broken bus stop doors at the bus station. This is because an investigation by this office could not add to the response the Council has already provided via its own investigation.
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Middlesbrough Borough Council (23 016 110)
Statement Closed after initial enquiries School transport 20-Feb-2024
Summary: We cannot investigate Miss X’s complaint about the decision not to fund her daughter’s school transport. The complaint lies outside our jurisdiction because the matter has been decided at tribunal.
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Middlesbrough Borough Council (23 015 728)
Statement Closed after initial enquiries Fostering 18-Feb-2024
Summary: We will not investigate this complaint about the Council’s actions while Mr X was a foster carer. This is because the complaint is not separable from matters which could have been considered under the Independent Review Mechanism, which was better placed than the Ombudsman to do so.
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Middlesbrough Borough Council (23 014 729)
Statement Closed after initial enquiries Other 04-Feb-2024
Summary: We will not investigate this complaint about the Council’s recovery of unpaid business rates through court action. We have no jurisdiction not investigate matters which have been subject to court proceedings.
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Middlesbrough Borough Council (23 015 017)
Statement Closed after initial enquiries Council tax 02-Feb-2024
Summary: We will not investigate Ms Y’s complaint about the Council’s decision to pursue her daughter Ms X for unpaid council tax. This is because Ms X has right of appeal to the Valuation Tribunal and it would be reasonable for her to use it.
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Middlesbrough Borough Council (23 015 431)
Statement Closed after initial enquiries Council tax 30-Jan-2024
Summary: We will not investigate this complaint about Council tax liability as any dispute can be appealed to a Valuation Tribunal.
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Middlesbrough Borough Council (23 014 726)
Statement Closed after initial enquiries Other 11-Jan-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to hold him liable for business rates as the issue is more appropriate for the courts.
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Middlesbrough Borough Council (23 012 611)
Statement Closed after initial enquiries Trees 21-Dec-2023
Summary: We will not investigate Miss X’s complaint about the Council’s maintenance of its bushes next to her garage. There is not enough evidence of Council fault to warrant us investigating. Even if there were fault, the matters complained of do not cause sufficient significant personal injustice to Miss X to justify an investigation. It would be reasonable for her to pursue any property damage claim with the Council’s insurer, then at court if required.
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Middlesbrough Borough Council (23 012 684)
Statement Closed after initial enquiries Child protection 15-Dec-2023
Summary: We will not investigate this complaint about the Council’s alleged failure to properly safeguard Mr X’s children. This is because an investigation would be unlikely to result in a different outcome.
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Middlesbrough Borough Council (23 010 771)
Statement Closed after initial enquiries Leisure and culture 13-Nov-2023
Summary: We will not investigate this complaint about the Council failing to cut back hedges to allow vehicular access to an allotment. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council.