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Your search has 33 results

  • Aylesbury Vale District Council (19 006 301)

    Statement Upheld Other 11-Mar-2020

    Summary: The Council is not at fault for not refunding the application fee of £462 when it did not determine Mr and Mrs X’s application for a Lawful Development Certificate within 26 weeks and within the extension period agreed with Mr and Mrs X. The Council is at fault as it delayed in dealing with Mr and Mrs X’s complaint. It has apologised for this which is a sufficient and proportionate remedy.

  • Aylesbury Vale District Council (19 017 999)

    Statement Closed after initial enquiries Planning applications 11-Mar-2020

    Summary: Mrs X complains about the way the Council has considered a planning application for a large number of dwellings near her. The Ombudsman will not investigate this complaint because planning permission has not yet been determined so no significant injustice has arisen (and is speculative).

  • Aylesbury Vale District Council (19 017 327)

    Statement Closed after initial enquiries Refuse and recycling 18-Feb-2020

    Summary: The Ombudsman will not investigate Ms B’s complaint about missed garden waste collections. This is because there is not enough evidence of significant personal injustice to warrant an investigation. Also, it is unlikely we could add anything to the Council’s response.

  • Aylesbury Vale District Council (19 013 753)

    Statement Closed after initial enquiries Council tax 03-Feb-2020

    Summary: Mr X complains that the Council has not issued correct Council tax bills. The Ombudsman will not investigate this complaint because the Council has provided the details of his liability and it could be appealed to a Valuation Tribunal.

  • Aylesbury Vale District Council (19 013 758)

    Statement Closed after initial enquiries Enforcement 21-Jan-2020

    Summary: Ms X complains that the Council has unreasonably threatened planning enforcement action against her for her use of her land. The Ombudsman will not investigate this complaint because any enforcement notice can be appealed to a Planning Inspector.

  • Aylesbury Vale District Council (18 019 304)

    Statement Upheld Planning applications 15-Jan-2020

    Summary: Mr X complains about a large housing development next to his property. The Ombudsman found the planning decisions in this case were matters of professional judgement for the officers involved. There is no evidence the Council took anything other than proper considerations into account in weighing up the decisions in question and so no apparent fault. There was however fault in the Council’s significantly delayed response to Mr X’s complaint at Stage 2. The Council has already apologised for this and the Ombudsman decided no further remedy was necessary.

  • Aylesbury Vale District Council (19 013 036)

    Statement Closed after initial enquiries Planning applications 19-Dec-2019

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s unreasonable delay in determining his 2017 planning application for a housing development. The complaint is outside the Ombudsman’s jurisdiction. Mr X has a right of appeal to the planning inspector against the recent refusal and had one for delay in the earlier period.

  • Aylesbury Vale District Council (19 011 602)

    Statement Closed after initial enquiries Enforcement 09-Dec-2019

    Summary: The Ombudsman will not investigate Mr B’s complaint about drainage at a new housing development adjacent to his home. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion and now investigate.

  • Aylesbury Vale District Council (19 011 428)

    Statement Closed after initial enquiries Refuse and recycling 29-Nov-2019

    Summary: The Ombudsman will not investigate this complaint about garden waste not being collected on one occasion, and the Council’s response to the complainant’s subsequent communications. This is because the Council has apologised, and any remaining injustice is not significant enough to warrant our continued involvement.

  • Aylesbury Vale District Council (19 011 057)

    Statement Closed after initial enquiries Refuse and recycling 25-Nov-2019

    Summary: The Ombudsman will not investigate this complaint about a missed garden waste collection because there is insufficient evidence of injustice.

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