Decision search
Your search has 357 results
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Sheffield City Council (22 017 579)
Statement Closed after initial enquiries Other 19-Apr-2023
Summary: We cannot investigate Mr X’s complaint about information the Council provided to the court in care proceedings because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that have been considered in court.
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Sheffield City Council (22 016 766)
Statement Closed after initial enquiries Special educational needs 18-Apr-2023
Summary: We will not investigate this complaint about the Council’s actions related to Ms X’s child’s Education, Health and Care plan. This is because we could not add anything to the Council’s investigation or achieve a different outcome.
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Sheffield City Council (22 016 520)
Statement Closed after initial enquiries Council tax 27-Mar-2023
Summary: We will not investigate this complaint about Council tax liability as he appealed to a Valuation Tribunal.
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Sheffield City Council (22 016 984)
Statement Closed after initial enquiries Parking and other penalties 22-Mar-2023
Summary: We will not investigate this complaint about Penalty Charge Notice. This is because it is reasonable for Miss Y to appeal to the Traffic Enforcement Centre.
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Sheffield City Council (22 016 196)
Statement Closed after initial enquiries Council tax 14-Mar-2023
Summary: We will not investigate this complaint about council tax liability. This is because Mr Y can reasonably be expected to challenge his liability at the Valuation Tribunal.
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Sheffield City Council (22 005 722)
Statement Upheld Council house sales and leaseholders 22-Feb-2023
Summary: We found fault on Ms P’s complaint about the Council disputing the valuation from the District Valuer during the right to buy process. It failed to tell her it had challenged this valuation. It also delayed dealing with her complaint according to its complaints procedure. The agreed action remedies the injustice caused.
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Sheffield City Council (22 013 655)
Statement Closed after initial enquiries Other 21-Feb-2023
Summary: We will not investigate this complaint about how the Council supported Mr Y with his living arrangements. We could not add anything further to the Council’s investigation.
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Sheffield City Council (22 014 662)
Statement Closed after initial enquiries Other 16-Feb-2023
Summary: We will not investigate Mrs X’s complaint about a fall she had in a Council car park. It is a claim of Council negligence and liability for her personal injury. These are legal issues only a court can decide, if the Council’s insurer has already denied liability or does so in future. It would not be unreasonable for Mrs X to take her claim to court to pursue the legal findings and compensation she seeks.
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Sheffield City Council (22 011 119)
Statement Closed after initial enquiries Safeguarding 13-Feb-2023
Summary: Miss C complained about the care and support provided to her late father by a Nursing Home which was funded by the Integrated Care Board and investigated by the Council under its safeguarding procedures. We will not investigate this complaint because it is unlikely we could add to the investigation already completed by the Council or achieve the outcome Miss C wants.
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Sheffield City Council (22 012 980)
Statement Closed after initial enquiries Trees 25-Jan-2023
Summary: We will not investigate this complaint about the Council refusing to replace a tree outside the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the way the Council reached its decision, and the complainant is not caused a significant injustice by the tree being retained.