Decision search
Your search has 35 results
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Bassetlaw District Council (23 004 082)
Statement Upheld Enforcement 27-Nov-2023
Summary: Mr X complained the Council did not properly investigate when he reported a planning enforcement issue. There was no fault in how the Council made its enforcement decision, but it took too long to investigate and did not communicate properly with Mr X. This caused Mr X distress and frustration for which the Council apologised when it considered his complaint. The Council will also issue a reminder to its planning staff about appropriate communications with complainants.
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Bassetlaw District Council (23 009 097)
Statement Closed after initial enquiries Land 12-Oct-2023
Summary: We will not investigate this complaint about the Council’s delay in resolving a right of access issue on a property and collection of council tax. The complaint is late and there is no good reason to exercise discretion and investigate now.
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Bassetlaw District Council (22 014 078)
Statement Not upheld Disabled facilities grants 12-Oct-2023
Summary: Mrs X, on behalf of her husband, complained the Council failed to ensure a Disabled Facilities Grant delivered the agreed changes to the property and it has not reimbursed all their out of pocket expenses incurred due to problems with the build. Mrs X says they have both experienced stress and ill health. While there were issues with the build meaning some changes, the finished build meets Mr X’s care and disability needs. There is no fault in respect of payments made for out of pocket meal expenses but the Council should consider a claim for any damage caused by the builder it contracted.
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Bassetlaw District Council (23 006 500)
Statement Closed after initial enquiries Antisocial behaviour 05-Oct-2023
Summary: We will not investigate this complaint about the Council’s response to neighbour complaints by a council tenant. There is insufficient evidence of fault which would warrant an investigation.
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Bassetlaw District Council (23 002 833)
Statement Closed after initial enquiries Council tax support 12-Jun-2023
Summary: We will not investigate this complaint about Council tax reduction as he could appeal to a Valuation Tribunal.
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Bassetlaw District Council (23 000 528)
Statement Closed after initial enquiries Antisocial behaviour 14-May-2023
Summary: We will not investigate this complaint about the Council’s failure to take into account the particular vulnerabilities of Mr X’s family in deciding there are no grounds for enforcement action against his neighbours under statutory nuisance legislation. This is because there is no evidence to suggest fault by the Council.
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Bassetlaw District Council (23 000 243)
Statement Closed after initial enquiries Councillor conduct and standards 02-May-2023
Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault by the Council. The complainant has also not suffered any significant injustice because of any delays.
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Bassetlaw District Council (22 014 541)
Statement Closed after initial enquiries Councillor conduct and standards 31-Mar-2023
Summary: We will not investigate Ms X’s complaint that the Council delayed in responding to a complaint she made about a councillor. Any injustice is not significant enough to justify our involvement. Furthermore, it is unlikely any investigation by the Ombudsman would come to a different conclusion.
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Bassetlaw District Council (22 016 372)
Statement Closed after initial enquiries Councillor conduct and standards 15-Mar-2023
Summary: We cannot investigate this complaint as it is made by a parish council and so not within our remit.
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Bassetlaw District Council (22 016 290)
Statement Closed after initial enquiries Planning applications 02-Mar-2023
Summary: We cannot investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.