Decision search
Your search has 354 results
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Sheffield City Council (22 009 475)
Statement Closed after initial enquiries Other 31-Oct-2022
Summary: We will not investigate this complaint about how the Council managed the complainant’s personal information and about how it dealt with his information requests. This is because the Information Commissioner is better placed to deal with complaints about data protection.
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Sheffield City Council (22 008 833)
Statement Closed after initial enquiries Trees 24-Oct-2022
Summary: We will not investigate this complaint about the removal and replacement of a highway tree next to Mrs X’s home. There is insufficient evidence of fault which would warrant an investigation.
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Sheffield City Council (22 008 135)
Statement Closed after initial enquiries Direct payments 16-Oct-2022
Summary: We will not investigate this complaint about the Council’s communication with Mrs X. That is because the complaint is late.
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Sheffield City Council (22 007 683)
Statement Closed after initial enquiries Child protection 13-Oct-2022
Summary: We cannot investigate Miss X’s complaint about matters relating to her grandchildren being removed from their mother’s care because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that have been considered in court proceedings.
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Sheffield City Council (22 008 451)
Statement Closed after initial enquiries Trees 11-Oct-2022
Summary: We will not investigate Mr X’s complaint about the Council’s and its contractor’s decision to plant a tree on part of the highway outside his property, and about fault in the way the contractor dealt with his complaint. There is not enough evidence of fault in the Council or its contractor not consulting or informing Mr X about the planting the of tree to warrant investigation. Even if there was fault, the tree does not cause significant personal injustice to Mr X and his family which justifies investigation. We do not investigate internal complaint processes where we are not investigating the core issue giving rise to the complaint, and investigation of this issue would not lead to a different outcome.
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Sheffield City Council (22 008 115)
Statement Closed after initial enquiries Council tax 05-Oct-2022
Summary: We will not investigate this complaint about council tax liability as it is reasonable to expect Mr X to appeal his case to the Valuation Tribunal.
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Sheffield City Council (22 005 443)
Statement Closed after initial enquiries Special educational needs 04-Oct-2022
Summary: We cannot investigate Mrs X’s complaint about her daughter’s Education, Health and Care plan. Mrs X should have appealed to the Special Educational Needs and Disability Tribunal.
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Sheffield City Council (22 008 869)
Statement Closed after initial enquiries Planning applications 04-Oct-2022
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not been caused significant injustice as a result of the alleged fault.
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Sheffield City Council (22 008 729)
Statement Closed after initial enquiries School admissions 03-Oct-2022
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Sheffield City Council (22 000 694)
Statement Upheld Special educational needs 03-Oct-2022
Summary: There was fault by the Council. There were administrative errors and delays sending a final Education, Health and Care plan after mediation. There were also delays referring child Y for home tuition, which meant she spent 7 months with no formal education. Finalising the Education, Health and Care plan, reviewing procedures and making a payment to Y and Mrs X remedies the injustice.