Decision search
Your search has 661 results
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Essex County Council (23 010 209)
Statement Closed after initial enquiries School transport 02-Nov-2023
Summary: We will not investigate Miss X’s complaint about the Council refusing to provide school transport to an alternative address. This is because there is not enough evidence of fault.
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Essex County Council (23 011 778)
Statement Closed after initial enquiries Highway repair and maintenance 02-Nov-2023
Summary: We will not investigate Ms B’s complaint that she suffered injuries after tripping on a damaged pavement. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.
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Essex County Council (23 002 159)
Statement Upheld Special educational needs 01-Nov-2023
Summary: Mrs D complained about the Council’s delays during the Education, Health and Care needs assessment process for her son. We find the Council was at fault for failing to meet statutory deadlines during the assessment. The Council has agreed to our recommendations to address the injustice caused by fault.
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Essex County Council (23 008 988)
Statement Upheld Charging 01-Nov-2023
Summary: We will not investigate this complaint about the Council’s pursuit of Mr X for care charges incurred by his late mother Ms Y. This is because the Council has put forward a reasonable remedy during our consideration of the complaint.
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Essex County Council (23 010 007)
Statement Upheld Special educational needs 01-Nov-2023
Summary: We will not investigate this complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to appropriate remedies for the delay.
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Essex County Council (23 011 243)
Statement Closed after initial enquiries Councillor conduct and standards 31-Oct-2023
Summary: We will not investigate the Council’s decision not to investigate the actions of a councillor. There is not enough evidence of fault to justify an investigation.
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Essex County Council (23 009 460)
Statement Upheld Special educational needs 31-Oct-2023
Summary: We will not investigate this complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to an appropriate remedy for the delay.
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Essex County Council (23 009 378)
Statement Closed after initial enquiries Highway repair and maintenance 30-Oct-2023
Summary: We will not investigate this complaint about the Council’s refusal to cut back protected trees overhanging private property. It is reasonable for the complainant to make a claim against the Council for any damage caused by the trees and seek a remedy in the courts if no liability is accepted.
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Essex County Council (23 009 959)
Statement Closed after initial enquiries Rights of way 25-Oct-2023
Summary: We will not investigate Mr X’s complaint about the Council not removing vegetation he reported which is overhanging a public right of way. There is insufficient significant personal injustice to Mr X and his wife caused by the matter to justify us investigating.
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Essex County Council (23 008 548)
Statement Closed after initial enquiries School transport 25-Oct-2023
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to provide free transport to school for her son. This is because there is no sign of fault by the Council.