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Your search has 9 results

  • Chiltern District Council (19 006 434)

    Statement Not upheld Noise 12-May-2020

    Summary: The Council was not at fault for how it investigated Mr X’s complaints about statutory noise and odour nuisance from neighbouring industrial premises.

  • Chiltern District Council (19 016 751)

    Statement Closed after initial enquiries Planning applications 02-Apr-2020

    Summary: The Ombudsman will not investigate a complaint about how the Council granted planning permission for development in 2017. The complaint is made too late.

  • Chiltern District Council (19 008 446)

    Statement Upheld Refuse and recycling 03-Mar-2020

    Summary: The complainant says from 2017 to 2019 the Council failed to provide a suitable waste collection service from his home. He says the Council repeatedly missed collections resulting in the complainant contacting the Council and waiting for a further collection. The Council recognises it failed to provide a suitable service, took this up with its contractor and applied penalties to the contactor. The Council apologised to the complainant and offered the complainant a payment. The Ombudsman finds the Council at fault for failing to provide a suitable service.

  • Chiltern District Council (19 016 763)

    Statement Closed after initial enquiries Planning applications 26-Feb-2020

    Summary: The Ombudsman will not investigate this complaint about a planning application for development next to the complainant’s home. It is unlikely he would find evidence of fault causing injustice to the complainant.

  • Chiltern District Council (19 002 900)

    Statement Not upheld Planning applications 18-Nov-2019

    Summary: Mr X complains about the way the Council decided his neighbour’s planning application. He says the case officer’s report had errors, meaning the decision to grant planning permission is unsound. He says he will lose light and space around his home. He also says the environment will be less pleasant. The Ombudsman does not find fault with the Council.

  • Chiltern District Council (18 017 331)

    Statement Upheld Planning applications 06-Nov-2019

    Summary: Mr and Mrs X complain about the Council’s consideration and approval of drawings detailing the levels and height of the replacement house next to their home. There was fault in the Council’s consideration of the levels plans but this has not altered the decision on the application.

  • Chiltern District Council (19 006 864)

    Statement Closed after initial enquiries Planning applications 01-Oct-2019

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a planning application for his former property. This is because the Council’s actions have not caused Mr X injustice and we cannot achieve the outcome Mr X wants.

  • Chiltern District Council (18 019 377)

    Statement Closed after initial enquiries Councillor conduct and standards 05-Aug-2019

    Summary: The Ombudsman will not investigate this complaint about how the Council dealt with a complaint about a councillor’s conduct. It is unlikely the Ombudsman would find fault by the Council caused the complainant injustice that justified his involvement.

  • Chiltern District Council (19 002 801)

    Statement Closed after initial enquiries Council tax 01-Jul-2019

    Summary: Mr X complains about the way the Council dealt with a recovery of benefit. The Ombudsman will not investigate this complaint because he could have appealed to a tribunal.

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