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Your search has 42 results

  • Chelmsford City Council (20 004 747)

    Statement Not upheld Planning applications 22-Mar-2021

    Summary: Mr X complained the Council approved a planning application that is contrary to the Local Plan, failed to consider his objections and failed to respond to breaches of planning control. We find the Council was not at fault.

  • Chelmsford City Council (20 003 038)

    Statement Closed after initial enquiries Noise 21-Sep-2020

    Summary: Mr C complained about the Council’s assessment of the noise nuisance he reported and the lack of enforcement action that followed. The Ombudsman will not investigate this complaint. This is because it is unlikely we would find fault in how the Council reached its decision.

  • Chelmsford City Council (19 014 834)

    Statement Closed after initial enquiries Planning applications 27-Jul-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a planning matter. This is because we cannot achieve any worthwhile outcome for Mr X.

  • Chelmsford City Council (19 011 087)

    Statement Not upheld Planning applications 26-Mar-2020

    Summary: There is no fault in the way the Council considered the impact of a dormer extension on Mrs X’s property. There is also no fault in the Council deciding the addition of a flue to a single storey extension is covered under permitted development rules.

  • Chelmsford City Council (19 009 221)

    Statement Not upheld Enforcement 09-Mar-2020

    Summary: Mr B complains the Council has not taken enforcement action against an illegal waste processing site near his home and has not kept him informed about action being taken about the site. The Council is not at fault.

  • Chelmsford City Council (19 016 893)

    Statement Closed after initial enquiries Homelessness 10-Feb-2020

    Summary: Ms G complains about the length of time the Council took to decide her homelessness application. The Ombudsman will not investigate Ms G’s complaint. There was a delay in the Council deciding and this is fault. However, there is insufficient evidence that this fault caused Ms G a significant injustice, so investigation is not warranted.

  • Chelmsford City Council (19 012 344)

    Statement Closed after initial enquiries Allocations 19-Dec-2019

    Summary: The Ombudsman will not investigate Mrs B’s complaint about her housing application. This is because there is insufficient evidence of fault in the way the Council has reached its decision on the current priority banding for the application.

  • Chelmsford City Council (19 011 026)

    Statement Closed after initial enquiries Planning applications 26-Nov-2019

    Summary: The Ombudsman will not investigate Ms X’s complaint about the Council’s handling of her neighbour’s planning application. This is because it is unlikely we would find fault affecting its decision.

  • Chelmsford City Council (19 006 852)

    Statement Closed after initial enquiries Planning applications 30-Sep-2019

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because it is unlikely we would find fault in the way the Council reached its decision.

  • Chelmsford City Council (18 017 625)

    Statement Not upheld Traffic management 09-Sep-2019

    Summary: Mr Y complains about the process followed by the Council when making a Traffic Regulation Order to introduce parking restrictions on local roads. Mr Y says he will be affected because those who parked on the roads previously will now park on his road. The Ombudsman finds no evidence of procedural fault in the process followed by the Council. Consequently, there are no grounds for us to challenge the merits of the decision to introduce the scheme.

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