Decision search
Your search has 56 results
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Cambridge City Council (19 017 408)
Statement Closed after initial enquiries Other 16-Mar-2020
Summary: The Ombudsman cannot investigate this complaint about an aborted private vehicle sale involving the complainant and a Council officer. This is because the Council officer was not performing an administrative function on behalf of the Council.
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Cambridge City Council (19 002 891)
Statement Upheld Planning applications 27-Feb-2020
Summary:Mrs X complained the Council did not consider her representations or the impact on her amenity before it approved a planning application for development near her home. She says the delays and poor communication in addressing her complaint have affected her health and caused her distress. She says the Council has accepted fault but has not offered her an appropriate remedy. She wants the Council to either revoke the planning permission or provide financial compensation.
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Cambridge City Council (19 014 262)
Statement Closed after initial enquiries Council tax 24-Feb-2020
Summary: The owner of a narrowboat complained the Council had unlawfully billed her for council tax. But the Ombudsman will not investigate this matter as there is no sign of fault by the Council. The owner instead needed to appeal to the Valuation Tribunal to dispute the Valuation Office Agency’s decision to include her boat in the rating list.
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Cambridge City Council (19 004 965)
Statement Not upheld Licensing 28-Nov-2019
Summary: There is no fault in how the Council considered the complainant’s specific circumstances, when deciding not to make an exception to its river moorings policy. For this reason, the Ombudsman has completed his investigation.
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Cambridge City Council (19 005 317)
Statement Closed after initial enquiries Licensing 27-Sep-2019
Summary: Mr X complains about the Council’s handling of matters relating to a House in Multiple Occupation in which he once lived. The Ombudsman will not investigate the complaint because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
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Cambridge City Council (18 016 753)
Statement Upheld Allocations 08-Aug-2019
Summary: The Council is a fault for allocating Mr X, a vulnerable man, a flat beneath a person with a history of anti-social behaviour. It caused injustice because Mr X endured 13 months of severe and sustained harassment. To put this right the Council will apologise and make a substantial payment to him.