Decision search
Your search has 56 results
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Cambridge City Council (20 009 165)
Statement Closed after initial enquiries Planning applications 28-Jan-2021
Summary: We will not investigate Ms B’s complaint that the Council refused to deal with her complaint about a developer’s infringement onto a right of way and failed to accept the developer submitted the planning application without the correct certificate. This is because there is insufficient evidence of fault by the Council.
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Cambridge City Council (20 004 361)
Statement Upheld Planning applications 25-Jan-2021
Summary: Mr X complained about how the Council responded to a neighbour’s pre-application planning advice request and decided to approve the neighbour’s planning application. The Council was at fault but this did not cause Mr X significant personal injustice.
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Cambridge City Council (20 004 257)
Statement Closed after initial enquiries Other 16-Nov-2020
Summary: We cannot and will not investigate a residents’ association’s complaint about the accuracy of Planning Committee minutes. This is because the Residents’ Association took legal action against the Council regarding a planning application it approved in the Association’s area. And the injustice its members have suffered because of other planning applications is not significant enough to justify our involvement.
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Cambridge City Council (20 003 302)
Statement Closed after initial enquiries Homelessness 24-Sep-2020
Summary: The Ombudsman will not investigate this complaint that the Council has forced the complainant to live in her car because it provided unsuitable accommodation. This is because there is insufficient evidence of fault by the Council and because the complainant could have used her appeal rights.
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Cambridge City Council (20 001 610)
Statement Closed after initial enquiries Allocations 01-Sep-2020
Summary: Ms X complains the Council will not allow her to remain living in the property she has lived in for over 50 years. The Ombudsman cannot investigate this complaint as the substantive matter, which has been considered by the Housing Ombudsman, falls outside our jurisdiction and an investigation is unlikely to find evidence of fault by the Council in relation to matters concerning its Allocations Policy.
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Cambridge City Council (19 004 621)
Statement Upheld Other 29-Jul-2020
Summary: The Council has accepted there was fault in the way it reached a decision to grant planning permission for a housing development next to Ms X’s home. The Council has offered to pay Ms X £500 to acknowledge this. There is no fault in the way the Council reached its decision to grant planning permission for a second planning application for the site based on amended plans.
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Cambridge City Council (19 009 358)
Statement Upheld Planning applications 23-Jun-2020
Summary: Miss X says the Council failed to effectively enforce breaches of planning conditions and this meant disturbance from development adjacent to her property caused her an injustice. She says she suffered ten months of extreme disturbance. She also says the Council did not implement the recommendations following her upheld complaint. The Council took proportionate steps to deal with the disturbances adjacent to her property, but it accepts it failed to update her regularly. It is also at fault for its failure to implement recommendations it made in the complaints process.
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Cambridge City Council (19 019 337)
Statement Closed after initial enquiries Planning applications 26-Mar-2020
Summary: The Ombudsman will not investigate this complaint about how the Council dealt with a planning application for a development near the complainant’s home. This is because parts of the complaint are late and it is unlikely the Ombudsman would find fault in relation to the more recent issues.
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Cambridge City Council (19 010 524)
Statement Not upheld Noise 25-Mar-2020
Summary: There is no evidence of fault by the Council. It served an abatement notice when it witnessed noise from Ms B’s generator. It could not take formal action over her complaints about noise from moving rowers on the rivers as there is no law it could use.
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Cambridge City Council (19 018 538)
Statement Closed after initial enquiries Housing benefit and council tax benefit 25-Mar-2020
Summary: The complaint is about the Council asking Ms X to repay housing benefit. The Ombudsman will not pursue this complaint because of Ms X’s right to appeal to a tribunal. In the event, the Council has now decided not to ask Ms X for the payment.