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Your search has 55 results

  • Cambridge City Council (23 010 794)

    Statement Closed after initial enquiries Other 03-Nov-2023

    Summary: We will not investigate this complaint about the Council’s decision to restrict products which Mr X can sell on his market stall. There is insufficient evidence of fault which would warrant an investigation.

  • Cambridge City Council (23 008 202)

    Statement Closed after initial enquiries Licensing 24-Oct-2023

    Summary: We will not investigate this complaint about actions taken by the Council following its decision to issue licences to allow a limited number of groups to visit a previously inaccessible site behind his home. We do not consider further investigation would add to that already carried out by the Council or lead to a different outcome.

  • Cambridge City Council (23 008 330)

    Statement Closed after initial enquiries Other 10-Oct-2023

    Summary: We will not investigate this complaint about the Council’s provision of material prior to a public committee meeting. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • Cambridge City Council (23 006 860)

    Statement Closed after initial enquiries Licensing 10-Sep-2023

    Summary: We will not investigate Mr X’s complaint about the processes the Council followed between 2017 and 2019 to adopt changes to its taxi licensing criteria. The complaint is late and there are no good reasons for us to investigate it now. Even if we were to investigate, it is unlikely we could make firm findings on the matters raised due to the time which has now passed.

  • Cambridge City Council (23 005 302)

    Statement Closed after initial enquiries Parking and other penalties 17-Aug-2023

    Summary: We will not investigate Mr X’s complaint about parking charges. This is because the matter has not caused Mr X a significant personal injustice which is serious enough to warrant an investigation.

  • Cambridge City Council (23 003 719)

    Statement Closed after initial enquiries Other 21-Jun-2023

    Summary: We cannot investigate this complaint about boundary issues as the Council in this complaint is acting in its capacity as a provider of social housing. The law says we cannot investigate such complaints.

  • Cambridge City Council (23 002 905)

    Statement Closed after initial enquiries Leisure and culture 20-Jun-2023

    Summary: We will not investigate this complaint that the Council failed to accurately advertise a music concert. The Council is not responsible for the issues raised.

  • Cambridge City Council (22 011 412)

    Statement Upheld Allocations 14-Jun-2023

    Summary: Mrs F complained the Council incorrectly advertised a property it offered her and failed to advise her about withdrawal rights in the process. As a result, she accepted the property and said she experienced distress and costs as a result. The Council accepted fault in the advertisement, and it has since offered a remedy. We found its proposals appropriate to remedy the injustice it caused Mrs F. It agreed to offer the proposed remedy to Mrs F.

  • Cambridge City Council (23 000 465)

    Statement Closed after initial enquiries Parking and other penalties 04-May-2023

    Summary: We will not investigate this complaint about the accuracy of car park space availability on the Council’s parking website. There is insufficient evidence of any significant injustice to warrant an investigation.

  • Cambridge City Council (22 016 866)

    Statement Closed after initial enquiries Land 03-May-2023

    Summary: We will not investigate this complaint about the Council’s processes and decisions regarding the change of use of Council-owned land near Ms X’s home. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

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