Decision search
Your search has 86 results
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Bracknell Forest Council (21 003 933)
Statement Not upheld Child protection 11-Nov-2021
Summary: We will not investigate Miss X’s complaint about how the Council handled a safeguarding investigation about her conduct as a registered child minder. This is because the complaint is still going through the Council’s complaints procedure.
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Bracknell Forest Council (21 005 488)
Statement Closed after initial enquiries Other 31-Aug-2021
Summary: We will not investigate this complaint about an alleged breach of Mr X’s personal data. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Information Commissioner’s Office, not the Ombudsman, is the appropriate body to investigate Mr X’s complaint.
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Bracknell Forest Council (20 008 722)
Statement Not upheld Enforcement 19-Aug-2021
Summary: Mr X complained about the Council’s handling of breaches of planning control on a development site near his home. We found no fault in how the Council reached its planning enforcement decisions.
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Bracknell Forest Council (21 001 842)
Statement Closed after initial enquiries Other 28-Jul-2021
Summary: We cannot investigate this complaint. This is because it concerns matters which have been decided in court.
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Bracknell Forest Council (20 009 897)
Statement Not upheld Enforcement 23-Jul-2021
Summary: Mr B complained about the Council’s handling of his neighbour’s breach of planning permission and its enforcement process. He said the Council wrongly found enforcement action was not warranted. As a result, Mr B said he experienced distress, his health was affected, and he has had a loss of amenity. There was no fault in the enforcement process the Council followed, and it properly considered Mr B’s allegations. It reached a decision it was entitled to make, and we cannot therefore criticise the merits of its decision.
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Bracknell Forest Council (20 011 753)
Statement Upheld Special educational needs 07-Jul-2021
Summary: Ms G complains the Council reviewed her son’s Education, Health and Care Plan but then refused to recognise it as a review, which denied her a right of appeal to a tribunal. We uphold the complaint, finding the Council’s reasons for not recognising the review being incompatible with relevant legislation and guidance. We recommend the Council apologises, pays Ms G £250 for denying her a right of appeal to a tribunal and undertakes training with its staff.
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Bracknell Forest Council (21 001 425)
Statement Closed after initial enquiries Child protection 24-Jun-2021
Summary: We will not investigate Mrs X’s complaint about the Council’s children services actions in relation to an Initial Child Protection Conference. It is unlikely we would find any fault which has caused Mrs X a significant injustice.
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Bracknell Forest Council (21 001 487)
Statement Closed after initial enquiries Councillor conduct and standards 22-Jun-2021
Summary: Ms X complains about the Council’s failure to investigate a councillor whose actions led to the imposition of an additional condition on the planning permission granted to her. We will not investigate the complaint because we are unlikely to find evidence of fault.
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Bracknell Forest Council (20 007 057)
Statement Upheld Special educational needs 11-Jun-2021
Summary: Mr X complains the Council failed to provide full time education for his son. He also complains the Council failed to find his son a school place and delayed in completing an EHC assessment. We find fault with the Council for not issuing the final EHC plan within the statutory deadline. However, the fault did not cause any significant injustice. We also find fault with the Council for not properly considering whether part time education was more suitable for the child. We have made recommendations.
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Bracknell Forest Council (20 002 618)
Statement Upheld Disabled children 05-May-2021
Summary: Mrs X complains the Council failed to properly consider an application she made for a blue badge for her son. We found the initial explanation of the Council’s decision was lacking in detail, but we found the decision the Council ultimately made not to grant a blue badge was one it was entitled to reach. We recommended the Council should improve the way it documents its approach to considering applications.