Decision search
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West Dorset District Council (18 016 331)
Statement Closed after initial enquiries Other 21-Feb-2020
Summary: Mr X complained about the Council’s failure to ensure that bollards in a car park were safe for pedestrians after he suffered personal injury when he fell over one. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation. It was reasonable for him to make a claim against the Council’s public liability insurance for any personal injury he suffered.
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West Dorset District Council (18 017 908)
Statement Not upheld Antisocial behaviour 23-Jun-2019
Summary: Mr C complained about the way the Council managed the Community Trigger process for considering a report he made about anti-social behaviour. I have discontinued this complaint, because The Community Trigger process falls under the remit of the Community Safety Partnership (CSP), a multi-agency body. The Ombudsman cannot investigate the actions or decisions of the CSP.
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West Dorset District Council (18 015 615)
Statement Not upheld Planning applications 30-Apr-2019
Summary: Mr and Mrs B complain about the Council’s handling of a planning application for a housing development near their home. Mr and Mrs B say the approved housing development will affect the view from their property and will cause traffic congestion. Our view is the Council was not at fault for the matters complained about.