Decision search
Your search has 198 results
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City of York Council (21 017 188)
Statement Upheld Transition from childrens services 21-Mar-2022
Summary: The Council is at fault for delaying consideration of this complaint at stage two of the children’s statutory complaints procedure. The Council will issue its stage two response in the coming days. It has also agreed to offer to make a payment to the complainant to remedy the time and trouble its delay has caused him.
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City of York Council (21 017 465)
Statement Closed after initial enquiries Enforcement 18-Mar-2022
Summary: We will not investigate this complaint that the Council failed to take action regarding water run off. There is not enough evidence of fault by the Council.
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City of York Council (21 009 673)
Statement Not upheld Council tax 03-Mar-2022
Summary: Mr X complained the Council failed to inform him during a phone call that unless he paid his council tax arrears he would shortly be subject to court proceedings. We do not find fault with the Council as Mr X had not paid council tax for several months and was given sufficient notice in writing that a court summons would be issued if he did not pay the arrears before a certain date.
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City of York Council (21 015 417)
Statement Closed after initial enquiries Highway repair and maintenance 01-Mar-2022
Summary: We will not investigate this complaint about highway maintenance. This is because there is not enough evidence of fault to justify investigating.
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City of York Council (21 016 172)
Statement Closed after initial enquiries Parking and other penalties 28-Feb-2022
Summary: We will not investigate this complaint about the Council’s decision to introduce a residents parking scheme which will include Mr X’s road. This is because we are unlikely to find evidence of fault by the Council and there is insufficient injustice caused to Mr X to warrant an investigation.
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City of York Council (21 010 595)
Statement Not upheld Licensing 25-Feb-2022
Summary: The Ombudsman exercised discretion not to investigate Mr D’s complaint about the Council failing to follow the correct procedure when it approved a minor variation application sent by a neighbouring business. This is because he could have appealed a later review hearing which considered his evidence and concerns about the application. In addition, we could not achieve any worthwhile achievable outcome by investigating further.
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City of York Council (21 014 841)
Statement Closed after initial enquiries Planning applications 15-Feb-2022
Summary: Ms X complains about the Council’s decision on a planning application for a change of use of a dwelling to a House in Multiple Occupation (HMO). We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.
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City of York Council (21 014 961)
Statement Closed after initial enquiries Fostering 04-Feb-2022
Summary: We will not investigate this complaint about recognition of parental responsibility after an adoption overseas. Mr X and his wife have a right to go to court to establish the status of an adopted child it would be reasonable to use.
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City of York Council (21 009 625)
Statement Closed after initial enquiries Councillor conduct and standards 02-Feb-2022
Summary: We will not investigate how the Council’s Monitoring Officer considered a complaint about the conduct of a councillor. It is unlikely an investigation would find fault affected the Monitoring Officer’s decision on the complaint.
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City of York Council (21 014 121)
Statement Closed after initial enquiries Traffic management 27-Jan-2022
Summary: We will not investigate this complaint about the Council’s closure of a highway for a Remembrance Service event. There is insufficient evidence of fault which would warrant an investigation.