Decision search
Your search has 36 results
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Allerdale Borough Council (19 008 258)
Statement Closed after initial enquiries Refuse and recycling 17-Oct-2019
Summary: The Ombudsman will not investigate this complaint about restrictions to the waste collection service after the Council changed parts of the service. This is because the Council took steps to deal with the problems and because there is insufficient evidence of injustice.
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Allerdale Borough Council (19 007 679)
Statement Closed after initial enquiries Housing benefit and council tax benefit 04-Oct-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about an alleged breach of his personal information. This is because the Information Commissioner’s Officer is the appropriate body to consider his concerns.
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Allerdale Borough Council (19 004 128)
Statement Closed after initial enquiries Planning applications 29-Aug-2019
Summary: Ms X complains about a laundry service that has operated without planning permission. The Ombudsman will not investigate this complaint because a regularising planning application has been submitted which has not been determined yet.
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Allerdale Borough Council (18 017 731)
Statement Not upheld Planning applications 30-Jul-2019
Summary: Mr C complains the Council wrongly issued a certificate of lawful use for a residential housing development in 2017 and failed to comply with Environmental Impact Assessment Regulations. Mr C says this prevented a 2013 planning permission from lapsing and he will suffer a loss in value to his property, nuisance from construction and unnecessary time and trouble in pursuing the matter. The Ombudsman has found no evidence of fault by the Council.
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Allerdale Borough Council (18 016 086)
Statement Closed after initial enquiries Pollution 20-Jun-2019
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council did nothing to help him with the problem of contaminated water leaking. This is because there is no evidence of fault in the way the Council reached its decision on what it should do.
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Allerdale Borough Council (18 019 619)
Statement Closed after initial enquiries Refuse and recycling 03-Jun-2019
Summary: The Ombudsman will not investigate this complaint about litter entering the complainant’s front and rear gardens. This is because there is insufficient evidence of fault by the Council, and the injustice arising from the alleged fault is not significant enough to justify the Ombudsman’s continued involvement.