Decision search
Your search has 63 results
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North Lincolnshire Council (20 014 373)
Statement Closed after initial enquiries Traffic management 18-May-2021
Summary: We will not investigate this complaint about how the Council dealt with the complainant's reports of parking problems. This is because it is unlikely that we would find fault with the Council, some of the issues raised are late and because we cannot achieve the outcome that the complainant wants.
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North Lincolnshire Council (20 014 012)
Statement Closed after initial enquiries Other 07-May-2021
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s concerns about Heavy Goods Vehicles using the road where he lives or the Council’s decision to grant planning permission. This is because the complaint is late.
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North Lincolnshire Council (20 010 778)
Statement Closed after initial enquiries Planning applications 09-Apr-2021
Summary: We will not investigate this complaint about how the Council dealt with two planning applications for residential developments. This is because we are unlikely to find fault.
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North Lincolnshire Council (20 003 699)
Statement Upheld Planning applications 03-Mar-2021
Summary: Mrs X complained about how the Council decided a planning application next to her home. We found fault with the Council’s record keeping and that it failed to tell Mrs X about changes to the plans. The Council had apologised to Mrs X and it agreed to review the way it keeps records about site visits in planning applications. We were satisfied with the actions the Council agreed to, so we completed our investigation.
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North Lincolnshire Council (20 011 116)
Statement Closed after initial enquiries Planning applications 24-Feb-2021
Summary: We cannot investigate Mrs X’s complaint about the Council’s handling of her planning application. This is because Mrs X has used her right of appeal to the Planning Inspectorate.
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North Lincolnshire Council (20 008 164)
Statement Closed after initial enquiries Planning applications 05-Jan-2021
Summary: We will not investigate Mr X’s complaint about the Council’s decisions not to grant his planning permissions. Mr X had rights of appeal to the Planning Inspector against the Council’s refusal decisions, to pursue the permission he wants. It was not unreasonable for Mr X to use those appeal rights. We cannot investigate one refused application Mr X submitted in 2018. Mr X appealed that decision to the Planning Inspector, which takes it outside our jurisdiction.
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North Lincolnshire Council (20 001 502)
Statement Not upheld Covid-19 26-Nov-2020
Summary: There is no fault by the Council in limiting mourners at a funeral because the decision was in line with government guidance at the time.
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North Lincolnshire Council (20 003 328)
Statement Upheld Safeguarding 14-Oct-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about failures in the Council’s safeguarding investigation into her father’s care. This is because the Council has taken appropriate and proportionate action to address the faults identified by the Safeguarding Adults Review and we cannot achieve the outcome Mrs X wants.
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North Lincolnshire Council (18 001 064)
Statement Not upheld Residential care 10-Sep-2020
Summary: We find the Trust (NLaG) delayed in processing a request for an incontinence assessment but we do not find evidence of injustice. The care home’s records show adequate continence care provision and we note the Trust’s general service improvement in shifting assessment services to its district nurses.
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North Lincolnshire Clinical Commissioning Group (18 001 064c)
Statement Upheld Other 10-Sep-2020
Summary: We find the Trust (NLaG) delayed in processing a request for an incontinence assessment but we do not find evidence of injustice. The care home’s records show adequate continence care provision and we note the Trust’s general service improvement in shifting assessment services to its district nurses.