Decision search
Your search has 63 results
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North Lincolnshire Council (21 001 207)
Statement Upheld Licensing 07-Oct-2021
Summary: Mr X complains about delay in the Council issuing his taxi license renewal. He also says the Council delayed in issuing his license after he passed the safeguarding course. We find fault with the Council for providing Mr X with incorrect information in its complaint response. However, the fault did not cause Mr X any injustice. We do not find fault with the Council’s other actions.
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North Lincolnshire Council (20 011 454)
Statement Upheld Enforcement 28-Sep-2021
Summary: The Council has delayed in deciding how to respond to breaches of planning control on land close to Mrs Y. This fault has caused injustice which the Council will remedy with the actions set out at the end of this statement.
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North Lincolnshire Council (21 006 052)
Statement Closed after initial enquiries Other 19-Sep-2021
Summary: We will not investigate Mr X’s complaint about the Council’s failure to consider a report he prepared as there is no evidence of fault or of significant injustice to Mr X.
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North Lincolnshire Council (21 000 512)
Statement Upheld Refuse and recycling 12-Sep-2021
Summary: There was fault by the Council as it gave Mr X wrong information when it responded to his official complaint about the Council’s approval process for waste charges. However, there is no fault in charging Mr X for a replacement bin under the terms set out in its policy and the Council has said that it considers its policy is satisfactory. The injustice caused to Mr X in writing to the Council on the issue is not so significant to warrant a remedy for this complaint.
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North Lincolnshire Council (21 000 057)
Statement Closed after initial enquiries Planning applications 06-Sep-2021
Summary: Mr X complains about the way the Council considered a planning application for a development near him. We will not investigate this complaint because the matter is out of time.
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North Lincolnshire Council (20 013 279)
Statement Closed after initial enquiries Direct payments 12-Aug-2021
Summary: We will not investigate this complaint about how the Council assessed the complainant’s finances. This is because it is not yet possible to determine if he has suffered significant injustice.
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North Lincolnshire Council (20 009 737)
Statement Upheld Private housing 30-Jul-2021
Summary: Dr X complains about the Council’s handling of a home appreciation loan. He says the Council pressured his parents into signing a contact for the loan and did not safeguard his parents. He also complains his parents were overcharged for substandard work. We find some fault with the Council’s actions. We have made recommendations.
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North Lincolnshire Council (21 003 704)
Statement Closed after initial enquiries Planning advice 30-Jul-2021
Summary: We will not investigate this complaint about the Council taking planning enforcement action over a breach of planning conditions attached to Mr X’s planning approval. The matter is currently subject to proceedings in the magistrates court and is outside our jurisdiction.
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North Lincolnshire Council (21 004 882)
Statement Closed after initial enquiries School admissions 19-Jul-2021
Summary: We will not investigate Miss B’s complaint about the decision to refuse her application and appeal for a school place for her daughter. This is because there is no evidence of fault on the Council’s part.
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North Lincolnshire Council (21 001 023)
Statement Closed after initial enquiries Other 14-Jun-2021
Summary: This complaint is about the road layout outside the complainant’s home. We will not investigate this complaint as it is late. And we have seen no reason the complainant could not bring her concerns to us sooner.