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  • Gateshead Metropolitan Borough Council (23 018 643)

    Statement Closed after initial enquiries Other 12-Mar-2024

    Summary: We will not investigate Mr X’s complaint about a possible breach of data protection. This is because the Information Commissioner is better placed to deal with the matter. If Mr X believes he is entitled to damages resulting from the alleged breach it would be reasonable for him to make a claim against the Council at court.

  • Bristol City Council (23 018 670)

    Statement Closed after initial enquiries Traffic management 12-Mar-2024

    Summary: We will not investigate Mr X’s complaint that the Council has refused to refund a payment for its clean air zone which he made for the wrong day. This is because the injustice he claims is not significant enough to warrant investigation.

  • Royal Borough of Kensington & Chelsea (23 019 162)

    Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

    Summary: We cannot investigate this complaint about a Penalty Charge Notice because Ms Y has already started court action through the Traffic Enforcement Centre.

  • London Borough of Tower Hamlets (23 017 891)

    Statement Closed after initial enquiries Homelessness 12-Mar-2024

    Summary: We will not investigate Mr X’s complaint about the level of the Council’s payment to remedy Mr Y’s injustice following a previous Ombudsman decision. There is insufficient fault in the way the Council considered the level of payment to justify our involvement.

  • Leicester City Council (23 018 011)

    Statement Closed after initial enquiries Council tax 12-Mar-2024

    Summary: We will not investigate this complaint about outstanding council tax liability because Mr X has a right of appeal to the Valuation Tribunal. And it is reasonable for him to use his appeal rights.

  • London Borough of Lewisham (23 019 848)

    Statement Closed after initial enquiries Traffic management 12-Mar-2024

    Summary: We will not investigate Mr B’s complaint that his home is being damaged due to the Council’s decision to put speed humps on his road. This is because it is reasonable for Mr B to put in a claim on the Council’s insurance, and if needed, take the Council to court.

  • London Borough of Croydon (23 019 980)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Mar-2024

    Summary: We will not investigate Miss B’s complaint that her car was damaged due to the Council’s failure to maintain a road. This is because it is reasonable for Miss B to take the Council to court.

  • Royal Borough of Greenwich (23 017 399)

    Statement Closed after initial enquiries Planning applications 12-Mar-2024

    Summary: We will not investigate this complaint about the Council’s determination of two planning applications. It was reasonable for Mr X to appeal to the Planning Inspectorate about a refusal of an application and delays in deciding them. We will not investigate the Council’s failure to advise Mr X about his applications because there is insufficient evidence of fault.

  • Birmingham City Council (23 017 615)

    Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

    Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigating.

  • Oxfordshire County Council (23 015 538)

    Statement Closed after initial enquiries Special educational needs 12-Mar-2024

    Summary: We cannot investigate Ms X’s complaint the Council did not consider her request for a personal budget. That is because the matter is not separable from her tribunal appeal.

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