Decision search
Your search has 47248 results
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Corner House Care Limited (23 018 277)
Statement Closed after initial enquiries Residential care 26-Mar-2024
Summary: We will not investigate Mrs B’s complaint about care provided to her late aunt, Mrs C. This is because further investigation could not make a finding of the kind Mrs B wants. Mrs C is now deceased so we could not provide her with a remedy even if we investigated and found evidence of fault.
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Buckinghamshire Council (23 018 256)
Statement Closed after initial enquiries Other 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s alleged failure to use its enforcement powers regarding a boundary dispute. This is because we cannot investigate private boundary disputes; only the courts can decide responsibility for land boundaries.
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London Borough of Hillingdon (23 018 252)
Statement Closed after initial enquiries Leisure and culture 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision not to replace the flooring at an outdoor gym. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Calderdale Metropolitan Borough Council (23 018 468)
Statement Closed after initial enquiries Charging 26-Mar-2024
Summary: We will not investigate Mr X’s complaint about a data breach by the Council. This is because this is a matter best considered by the Information Commissioner’s Office.
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Buckinghamshire Council (23 019 337)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s refusal to write off a Council tax debt as the matter could be appealed to a Valuation Tribunal.
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London Borough of Richmond upon Thames (23 019 396)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2024
Summary: We will not investigate this complaint about highway repair because the courts and insurers are better placed to consider this complaint.
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Birmingham City Council (23 019 855)
Statement Closed after initial enquiries Council tax 26-Mar-2024
Summary: We will not investigate this complaint about Council tax reduction as there is a right of appeal to a Valuation Tribunal.
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South Kesteven District Council (23 020 248)
Statement Closed after initial enquiries Building control 26-Mar-2024
Summary: We will not investigate this complaint that the Council incorrectly signed off building work that did not comply with building regulations. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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Peterborough City Council (23 018 686)
Statement Closed after initial enquiries Friends and family carers 26-Mar-2024
Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.
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Devon County Council (23 018 797)
Statement Closed after initial enquiries Other 26-Mar-2024
Summary: We will not investigate this complaint about how the Council dealt with a freedom of information request. This is because it is reasonable for them to refer the matter to the Information Commissioner and then, if needed, to a tribunal.