Decision search
Your search has 55414 results
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Essex County Council (25 015 165)
Statement Upheld Special educational needs 19-Jan-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (25 015 287)
Statement Upheld Special educational needs 19-Jan-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more
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Essex County Council (25 015 744)
Statement Upheld Special educational needs 19-Jan-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (25 015 941)
Statement Upheld Special educational needs 19-Jan-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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North Devon District Council (25 016 456)
Statement Closed after initial enquiries Planning applications 19-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a planning application and breaches of planning control. This is because the complainant had the right to appeal to the Planning Inspector.
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Hampshire County Council (25 023 589)
Statement Closed after initial enquiries Refuse and recycling 19-Jan-2026
Summary: We will not investigate this complaint about the Council’s waste recycling centre permit scheme. This is because there is not enough evidence of fault to justify an investigation.
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Westmorland and Furness Council (25 023 627)
Statement Closed after initial enquiries Homelessness 19-Jan-2026
Summary: We will not investigate this complaint about the Council’s homelessness service. This is because there is no evidence of any significant injustice.
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Kent County Council (24 016 961)
Statement Upheld Special educational needs 19-Jan-2026
Summary: Ms X complains the Council was at fault in the way it dealt with her son’s Education Health and Care Plans, annual reviews and did not provide alternative educational provision when he could not attend school. Based on current evidence we found fault as the Council delayed an annual review. The Council has accepted it was at fault and already apologised which is suitable action for it to take. We have not investigated Ms X’s other complaints as she had the right of appeal to the SEND Tribunal, and it was reasonable to expect her to exercise this right. So, we are have completed our investigation.
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Broxbourne Borough Council (25 010 370)
Statement Closed after initial enquiries Allocations 18-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to change in its housing allocations policy in 2024. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Hammersmith & Fulham (25 011 407)
Statement Closed after initial enquiries Allocations 18-Jan-2026
Summary: We will not investigate this complaint about the Council’s refusal to accept an application to the housing register. There is insufficient evidence of fault which would warrant an investigation.